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David Miller
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31west, Last online: 1 month ago

Contact Info

I am David Miller from Sn francisco,USA , Working as Digital Analyst at 31West global services which is a top call center outsourcing company and i love to share my knowledge with the world and learn knowledge from the world as well.

Experience

  • SLA
    Nov 2002 to Present

    SLA stands for Service level agreement. It is a legally binding agreement between a business & its service provider. It includes a list of services offered by the provider, along with inclusions, exclusions & exceptions. It also includes KPIs (Key Pe

  • Joined APSense.com
    Apr 2017
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