Phantom Wallet Stuck Transaction

Posted by Ashley Nicole
6
Oct 27, 2025
95 Views

If you’ve ever tried sending or receiving SOL only to find your Phantom wallet stuck transaction, you’re not alone. Many Solana users encounter delays or failed transactions — often leading to confusion when Solana not received in Phantom wallet after a transfer.

Don’t worry — your funds are most likely safe. This guide will walk you through why Phantom transactions get stuck, what causes SOL delays, and how to fix them step by step.

Understanding Phantom Wallet and the Solana Network

Phantom is a non-custodial crypto wallet built for the Solana blockchain. It allows users to send, receive, stake, and swap SOL and SPL tokens.

When you make a transaction, Phantom sends it to the Solana network for confirmation. But sometimes, network congestion, incorrect data, or temporary bugs can cause the Phantom wallet stuck transaction issue — and that’s when you might notice your Solana not received in Phantom wallet.

Step 1: Check the Transaction Status on Solana Explorer

Before doing anything else, confirm whether your transaction was actually processed.

 How to check:

  1. Go to Solana Explorer

  2. Copy your transaction signature (TxID) from Phantom or your exchange

  3. Paste it into the search bar

  4. Check if the transaction status says “Success”, “Pending”, or “Failed”

  • Success: The transaction was completed — your wallet might just need a refresh

  • Pending: The network is congested; wait and try again later

  • Failed: The transaction didn’t go through — you may need to resend

If it’s successful but Solana not received in Phantom wallet, move to the next step.

 Step 2: Refresh or Reconnect Your Phantom Wallet

A simple sync issue can make it look like your Phantom wallet transaction is stuck.

Fix:

  • Close and reopen Phantom

  • Click the refresh icon in the wallet

  • If using a browser, reload the tab

  • If using a dApp, disconnect and reconnect your wallet

After refreshing, your SOL balance may appear correctly — resolving the Solana not received in the Phantom wallet problem.

Step 3: Verify the Network You Used

The Solana not received in Phantom wallet issue often occurs when SOL is sent over the wrong blockchain network.

Phantom supports only the Solana (SOL) network — not Ethereum, BNB Smart Chain, or Polygon.

If you accidentally sent SOL over another network (like ERC-20 or BEP-20):

  • Your Phantom wallet won’t recognize it

  • The funds will not show up

  • You’ll need to contact the sending platform’s support team to attempt recovery

 Always double-check that you’re using the Solana network before confirming a transfer.


 Step 4: Cancel or Resend a Stuck Transaction (If Possible)

Sometimes a Phantom wallet stuck transaction can be retried or canceled before it’s fully processed.

If your transaction hasn’t confirmed after several minutes:

  1. Click the “Recent Activity” tab in Phantom

  2. Look for the pending transaction

  3. If available, choose “Cancel” or “Retry”

If neither option is available, you can simply wait for the network to clear and resend the transaction later.

This usually resolves cases where Solana not received in Phantom wallet due to pending transactions.

 Step 5: Check for Insufficient SOL for Fees

Every Solana transaction requires a small fee (called lamports). If your wallet has too little SOL, your transaction may fail or get stuck.

Fix:

  • Keep at least 0.01 SOL in your Phantom wallet to cover network fees

  • If your SOL balance is too low, receive a small top-up from another wallet or exchange and retry the transaction

 Step 6: Update or Reinstall Phantom Wallet

If your transaction succeeded on Solana Explorer but Solana not received in Phantom wallet, your wallet may simply not be displaying the latest data.

Try this:

  • Update Phantom to the latest version

  • Log out and log back in

  • Uninstall and reinstall Phantom (restore using your secret recovery phrase — never share it with anyone)

After reinstalling, Phantom will resync your account with the blockchain, and your SOL should appear.

 Pro Tips to Avoid Phantom Wallet Stuck Transactions

To prevent future issues where Solana not received in Phantom wallet, follow these best practices:

  •  Always use the Solana network when sending SOL

  •  Keep extra SOL for transaction fees

  •  Double-check recipient addresses before sending

  •  Avoid transactions during heavy network traffic

  •  Keep your Phantom app updated

 Still Stuck? Here’s Where to Get Help

If you’ve checked your transaction on Solana Explorer and still can’t resolve your Phantom wallet stuck transaction, try these resources:

  • Phantom Help Center

  • Solana community forums on Reddit

Provide your:

  • Public wallet address (never your recovery phrase)

  • Transaction signature (TxID)

  • Date and time of transaction

These details help support teams trace what went wrong.

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