We have all experienced those workplace atmospheres which
have a certain buzz about them and where you can be sure a great deal of
productive work is being carried out. If this is the environment you want to attain
in your business, how best can you go about bringing it to fruition?
It is important to recognize firstly that vital to
productivity is employee
engagement. If employees are
committed to the business and they feel their work is valued they are more
likely to achieve better results. What then are some of the ways we can foster
this engagement?
The Environment
To function efficiently in their roles employees need a
comfortable and welcoming environment. This should be a space which is clean,
clutter free, at an ambient temperature and which has access to rest areas
where drinks and snacks can be consumed. The availability of necessary
equipment, such as computer hardware, printers, photocopiers and any specialist
equipment employees need to carry out their job, is vital.
A good example of business
environments are serviced offices, these provide administrative efficiency,
high-tech equipment, breakout areas and the potential for staff to network and
build strong bonds. Try to build some of these aspects into your office space
if you want to increase productivity.
Goal Setting and
Accountability
Employees perform best when they understand their unique
role in the organization and how best to succeed. This means setting realistic,
achievable goals and offering support whilst avoiding micro-managing. Staff
need to feel accountable for tasks, but also rewarded and recognized for a job
well done.
Leadership and
Communication
A productive workplace is one where everybody is pulling
together in the same direction. This entails effective leadership and strong
communication from the top down. A business should have a mission
statement which outlines the key purpose of the company. It is vital to imbue
every part of business life with the essence of that mission. Disjointed
communication from departments, and even individuals, who are heading in
diverse directions do not make for a productive workplace.
Effective communication with employees starts during induction
training and should be reflected in all policies and procedures, memos and even
in motivational talks from senior management.
Team Building
A happy environment is a productive environment and this can
be fostered by building strong bonds between team members. An element of
challenge and competition can be a good thing, especially if this is
implemented through pitting different teams against each other to see who
performs best. However, it also needs to include an element of balance and to
recognize the achievement of all, not just those who come out on top or who
have the most visibility. For example, a sales team will probably get the most
recognition if targets are met, however it has taken a wide range of people, including
marketing, human resources, finance and administration staff to help reach that
level of success, and they need to be equally recognized.
Time Management
Productivity can decline when a culture of endless meetings
takes over. Whilst it is important meetings are held to decide what needs to be
done, it is vital these don’t descend into interminable gatherings where little
is achieved. Much can be learned from the so called ‘scrums’
which evolved in software development companies. These were short meetings,
usually of around 15 minutes and which often happened while everyone was
standing up. Their purpose was to divide up actions, make sure team members were
accountable and then everyone moved forward in blocks of time until the next
meeting. While you need not take things quite that far some of the principles
are sound, whatever your business environment.
Implementing these five key areas in your business will
ensure productivity increases in tandem with your employee engagement. Employee
engagement also leads to better staff retention, increased sales and a
workforce happy to act as your ambassadors, a positive outcome all round.