What strategies can I use to increase customer retention for my online business?

To boost customer retention, personalize your communication with targeted follow-ups and offers. Make your website fast and easy to use, and actively use customer feedback to improve your services. These steps helped me increase repeat sales by building genuine connections and trust with customers.

This is very important

Excellent and engaging content. Contests and free giveaways will help as well.

Focus on excellent customer service, personalized communication, loyalty programs, regular engagement through email or social media, and gathering feedback to improve products and user experience.