How To Create An Effective Chatbot Strategy For Your Business?
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Dheeraj Maurya13
SEO Specialist
1. Define Your Goals and Use Cases
Clarify Objectives : Identify the main purposes of your chatbot. Is it for customer service, lead generation, sales, or something else?
Select Use Cases : Focus on specific tasks the chatbot will handle, such as answering FAQs, processing orders, or providing technical support.
KPIs : Establish measurable goals like response time, user satisfaction, or conversion rates to track the chatbot’s success.