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Comments (2)
Cancun House1
Live the Dream with Cancun House
No, market research and customer research are not the same, though they’re closely related. Market research focuses on analyzing the broader market landscape—identifying competitors, trends, pricing, and overall demand. Customer research, on the other hand, dives deeper into understanding the target audience’s needs, preferences, and behaviors. While market research provides insights into the environment in which a business operates, customer research reveals who the ideal buyers are.
Call Centre Plus2
Yes, Market research and customer research are related yet distinct practices. Market research examines overall industry trends, competitor activities, and market opportunities, helping businesses understand their market position.
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