The Art of First Impressionsby Daniel Bobrow Ethical Dental Marketers
TAFI is a collaboration between Daniel A. Bobrow, ADM Pres., and Bill Blatchford, DDS Pres. Blatchford Solutions. Recommended Features
- Establish Rapport
- Convey Empathy
- Exude Enthusiasm
- Ask The Right Questions In The Right Way At The Right Time
- Learn Aggressive Listening Technique
Review on The Art of First ImpressionsYou already know your office team is one of your most valuable practice assets. When it comes to effective telephone call handling skills, does your Team know how to immediately convey empathy, exude enthusiasm and connect with the caller, or are callers handling them?
Tools + Coaching = Results
Its time to give your Team the Winning Equation they deserve to become master telephone communicators!
Telephone skills coaching and training could just be the last piece of the puzzle your practice needs to be the picture of success.
Arm your Team with the tools to deftly convert even the most resistant and skeptical prospective patient call into a firm appointment.
TAFI Equips Your Dental Team to:
Deftly handle first-time callers by immediately
conveying empathy, exuding enthusiasm, and
gaining control of the call. The result is turning
price shopper questions into solid appointments!
Put your telephone system to work for you
Maximize efficiency by minimizing time spent on
the phone scheduling appointments
Book FIRM appointments with first-time patients
Demonstrate to callers the unique practice
benefits you offer
Lead and guide every prospect to the correct
appointment for them
Utilize the best kept secrets for eliminating
Maximize the return on your marketing
The TAFI Coaching service includes:
The Art of First Impressions Instructional
Workbook with 2 Audio CDs
Two hours of team coaching in two separate
1-hour sessions by professional coaches
Mystery Shopper Calls to your practice
Recorded and Evaluated
Recommendations specific to the concerns of
Quarterly Booster Shot Sessions to be certain what your Team learns sticks!
Related to The Art of First Impressions
Discussing phone skills in the dental practice
dental, dentist, Bobrow, telephone, TAFI
Kevin Henry talks to Daniel A. "Danny" Bobrow about telephone skills in the dental office and a product he has launched to help dental practices.
Created on Aug 25th 2012 11:38. Viewed 382 times.
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