What is the ISO9001 Quality Management System (QMS)?

ISO 9001 Quality Management System in Kuwait is a "rule of organizational management" and "management system." It is a standard that defines the matters necessary to realize a system that continuously improves the quality of products and services.

The ISO9001 standard has undergone several revisions, and the latest version is ISO9001: 2015, which was revised in 2015. 

About ISO9001 requirements

When listing the requirements of ISO9001, it may be explained that there are 126 requirements. This is a number that counts the number of "shall" in the original text of the standard, but what is sometimes focused on the number of "shall" is that this is an English auxiliary verb and the command/rule "must." Because it means.

Here are five major points that are characteristic.

1. Continuous improvement by PDCA cycle

At ISO9001, Quality Management System in Kuwait creates and implements a mechanism to provide products and services based on the PDCA cycle. The PDCA cycle is an acronym for Plan, Implementation, Check, and Act.

2. Documentation

Even if you standardize business procedures within your organization, if you do not make them " visible, "different people will work differently, and the results will be different. For this reason, you will need to document the procedure as needed. In addition, it is important to acquire and maintain records in order to look back on the work and connect it to inspection (Check) and improvement (Act).

3. Involvement of top management

Since the quality management system based on ISO9001 is the corporate management itself from the aspect of the company's products and services, the involvement of the management is required. 

4. Clarification of product/service provision operations

"Highly abstract" descriptions can be applied to various product manufacturing and service provisions, and it will be difficult to apply the standard's wording as a rule. It is important to understand the concept of standards and clarify the rules according to the business of the company.

5. Internal audit

ISO9001 requires the implementation of internal audits to check the achievement of organizational management capabilities. This is not a check at each work stage at the time of product manufacturing or service provision (this is another requirement), but a work to check within the organization how the organization's structure (management system) is operated.