What is Customer Relationship Management?

by Focus Softnet ERP Software

CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.

With CRM software, most companies see a significant increase in leads, sales revenue, and customer retention. A CRM software helps businesses to record their customer contact information such as names, phone numbers, emails, and addresses, while also keep track of their activities like purchase preference, time and duration of their store visit, returns, and more.

To learn more about Centra CRM software from our experts, get in touch with us at dm@focussoftnet.com or call us at +91-800-840-3263.

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