Use Big Business Branding for your Small Business
by Steve Jay SEO ConsultantThe American Marketing Association (AMA) defines a brand as a
"name, term, sign, symbol or design, or a combination of them intended to
identify the goods and services of one seller or group of sellers and to
differentiate them from those of other sellers.”
But, I hear you saying, isn’t this just for major Corporations that have
a Marketing department, and the time to take time considering what their Brand
is? No, it’s for every business of any size, and how they communicate with
their own audience. The earlier in your businesses’ life that you can uniquely
help someone, the sooner you will be looking at business spread and growth. Any
business can dominate their community, but it takes some work from someone that
completely understands their business to do it. In a small business, that
person is probably you.
Start the process into ‘finding your brand’, by asking yourself the
following questions:
Who you are?
Who is your community?
How do you help solving your communities’ problem?
How are you different from others?
Your Community.
Knowing your target Community is the most vital part of your branding
process, if we ignore this we will never reach our target audience. Here are
the questions you need to answer about your prospects:
Where are they?
How will you reach each other: Phone, website, social, mobile, or email?
What is the problem what you can solve for them?
Content
Content is very important, as Content is going to talk for you every day.
Content should be created/marketed as it…
Builds awareness of your Service.
Builds trust in you as a person and your company.
Creates fans of what you do. Fans come back over and over again, and
they evangelize for you with other prospects. In essence, they become an unpaid
part of your sales and marketing force. Word-of-Mouth marketing is the most
important type of Advertising there is, so how do you deliver a message to your
fans that they will repeat to others.
Most important of all, your marketing effort/strategy runs on content.
Plan five or six steps ahead, and ensure that the content you deliver
consistently telegraphs your core message.
Marketing Channels
What channels do your prospects use, and how can you get to them?
What is the use of creating a incredible content and not have it seen?
By finding out if it’s local print, TV and Radio, online, or ‘billboards’ in
public signage, how do they find you? Spend your budget getting to your
prospects in the areas they will see you easiest.
Even if it’s by referral, listen to what people are saying and where
they are saying it. You will have to streamline your content to be broadcast
over the avenues that consistently bring you new people. Above all, remember that
it not just “you are there and you are done with it”; you have to live there,
you have to contribute, monitor, respond, and build trust. You have to make
sure are along with them always.
Online this will mean the right web content, optimized for the right
Search Engines, updated often, and always tailored to you audience. You can add
Blog posts, Video and audio, updates, breaking news, pictures, and honest
company news. Social media is great for this – get to the people that will
require you in the future, interest them, and keep in touch.
Offline, this means understanding your prospect community and being a
part of it: Charity events, seminars, and workshops. Sponsor other events, get
to your audience where they live and work. Keep in mind that you have to solve
the problem or you are just empty vessel making noise.
Measurement
How do you know if your brand/branding is working? You need to monitor
and measure your results. This isn’t so much setting goals, as understanding
what analytics you are using, and growing them. If something isn’t working,
find out why and move to others, or change your message. Look at how this Vancouver crater and packer has acheived this.
Do your live events attract people? Has your website increased its
traffic size? Do your social platforms show an increase in followers? Does your
Newsletter or E-mail marketing show a larger and larger audience, or response
rate?
So originate some rules for yourself to constantly monitor your Branding
efforts: Look at your target audience. Is it right? Does your message match it?
Have you found your Ideal Customer? Does your content excite these people? Does
it change, and is it updated often enough? Does it match your marketing
channels, and is it being received?
It can be the greatest Ad Copy ever, but if it doesn’t match the avenue
you are using, it is useless. Look at the market leaders in your industry, and
parse what they are saying, and where.
Finally, test out different messages on different platforms in different
ways at different times of the year, to find out which ones work best, to whom,
at what time, and through which avenue. It’s only when you find out the best
possible match between Prospect Pool, message and avenue that you will truly
discover the best message – and that is your brand.
Your Facebook page’s organic reach is about to plummet — even more so
than it has in the past six months, down to a lowly 1-2%, actually. That means
if you have 1,000 Facebook likes on your page, only about 10-20 of those fans
will even see your posts! While organic reach has long been declining, it has
significantly declined since the fall of 2013.
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Created on Dec 31st 1969 18:00. Viewed 0 times.