Articles

Types of Roadrunner Email Problems and Solutions

by David A. Sr. Technical Support Execuitve

When using roadrunner, you will get a bunch of roadrunner email problems these problems could be not able to login into your roadrunner email or not being able to send and receive emails so with the help of roadrunner you can easily get rid of these problems because roadrunner has one of the best email services, with the help of email service you can troubleshoot email problems.

 

Types of roadrunner email problems:

 

1.     Login Errors:

 

This is the common issue which you will face while logging in to your roadrunner email, if you are not able to log in, there could be many reasons.

 

Some of these reasons are:

 

1. Server is not responding.

2. Slow/poor internet connection.

3. Do not have proper IMAP or POP settings and port numbers of incoming and outgoing servers.

 

4. Putting wrong email address and password.

 

These are some common issues that you face while logging in to your roadrunner email.

 

 

2.     Send and receive errors:

 

In this issue the customer can able to log in but not able to send and receive their emails, to trouble the send and receive email problems first you need to check your internet connection and then check your roadrunner email settings for incoming and outgoing servers.

The send and receive problem you will face while you are using the email in any third-party application like outlook, apple mail, windows mail, thunderbird, etc. To fix send and receive problem you need to check the incoming and outgoing servers.

 

If you want to set up Roadrunner email on the IMAP server, settings are given below:

 

1.      Incoming mail server: mail.twc.com

2.      Port number for incoming server-993 SSL

3.      Outgoing mail server: mail.twc.com

4.      Port number outgoing server -587 SSL/STARTLS

5.     If you want to set up Roadrunner email on the POP3 server, settings are given below:

6.      Incoming mail server: mail.twc.com

7.      Port number for incoming server- 995 SSL

8.      Outgoing mail server: mail.twc.com

9.      Port number for outgoing- 465 SSL 

 

These are incoming and outgoing mail servers for IMAP and pop servers that you can use to set up your email on your iPhone, Android phone, or windows and apple devices.

Roadrunner provides one of the best email services so if you tried the above-mentioned steps and still you are not able to login into your roadrunner email or if you are having trouble sending and receiving emails so please feel free to dial the customer service line and our representatives are always available to troubleshoot your roadrunner email problems.

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About David A. Advanced   Sr. Technical Support Execuitve

42 connections, 0 recommendations, 296 honor points.
Joined APSense since, April 10th, 2019, From Reston, United States.

Created on Oct 19th 2021 11:32. Viewed 139 times.

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