Top Needs for Today’s Corporate Travellerby Deepa Gupta Content Marketing
Business travel is on the upsurge across the world, and the modern-day corporate traveller is in Tokyo on Monday and ends up in London by the weekend. A business traveller’s needs have undergone a sea change. He/she seeks online travel management or a friendly travel management software to ensure travel needs are met. Travel management companies or TMCs and agencies need to meet the demands of the business tourist.
Some needs of today’s corporate travellers include:
Efficient mobile platform: Travellers need constant updates at every stage of the journey, be it bookings, itineraries, changes in plans or cancellations. The emergence of smartphones and digital technology have changed the game for them.
Smart deals: Travel needs are not just limited to airline or hotel bookings but also ground transport. How about extras like access to the lounge ahead of the flight, free WiFi in hotel rooms, car upgrades etc? These are the things that add value and keep the corporate traveller happy.
Tech support: Whether you are a traveller, manager or booker, you know that many unpredictable things happen during travel. However, a good online travel management system can plug in the gaps and ensure efficient travelling. Mobile apps and virtual assistants are intuitive and predict your needs during a trip. If a TMC provides these, they win the traveller’s heart!
Seamless processing: If you are a traveller, a crucial need is efficient processing — if a travel company can efficiently handle any modifications in bookings and not cause hassles for the traveller, it is a huge plus. Travel management software comes in handy in such a scenario. It helps a corporate traveller access a booking platform that can customise or alter travel itineraries in quick time.
Data and insights: You are a globe-trotter and may not be able to handle your spending or even understand how your travel is adding up. You will then need a TMC or agency to give you an analysis of travel trends and travel policy details, among others. A good online travel management program can help you with all the data.
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Created on Apr 24th 2018 00:19. Viewed 415 times.