TICKETING POS PLATFORM DEVELOPMENT – A CASE STUDY

Overview

The client is a renowned player in the secondary ticketing industry with their own broker exchange platform with features like: instant ticket purchasing, interactive 3D seating charts, powerful analytic tools providing visibility to complete data about various events, sales and pricing charts.

The client required a ticketing POS platform to be integrated with a broker exchange for a seamless flow of ticketing data to the ticketing POS terminal.

Business Objective

The client's existing ticketing platform was a standalone application without accounting software integration. The brokers would have to manually feed all transactions into an accounting software like QuickBooks and Great Plains. To address this issue, the client needed an application that could import the data directly from their cloud based POS application and sent to the broker's accounting software. The data import would be scheduled to run at specific designated intervals as well as done manually upon request.

Solution From Chetu

Chetucreated an accounting software plug-in and Windows based service application configured to import the data directly from the POS application and send it to the accounting software at the designated scheduled time, thus eliminating the need for any manual intervention.

The plug-in and Windows basedservice provided by Chetu uses a POS cloud based web-service to extract various broker transactions (for Customer, vendor, ticket sale etc.) and delivers them to the broker's accounting software.

Results Delivered

The brokers are now able to import the data directly from their POS terminals into their accounting software saving time and effort. The solution has also helped the client avoid any possible errors due to manual data input. The solution was developed with an offsite team of developers and QA team members. The cost savings provided by Chetu was around 65% of the amount estimated. This budget and its implementation plan helped the client obtain the internal accounting approvals for the project to be executed.

Source: http://www.chetu.com/blogs/kiosk-2/ticketing-pos-platform-development-a-case-study.php