The method of Re-Engineering
The process of
reengineering begins with a preparation for change, which involves senior
management on the one hand, and work force on the other. Top management
explores the reengineering process for the purposes of:
Educate the management
about the process of reengineering and the need to change. See more about Re-Engineering Services.
Create a re-engineering
management committee.
And, develop an initial
plan of action.
While preparing the
workforce for commitment and change.
In a second phase, the
change is planned, creating a strategic vision and mission for the
organization. This includes, in the first place, identifying the essential
competences, developing a vision statement and a mission statement a
posteriori, finally determining the guiding principles that will guide it.
Once the vision, mission
and guiding principles have been established, we are in a position to carry out
a strategic plan and on this annual operations plans, in order to give base and
sustenance to the third phase constituted by the redesign of the processes.
Redesign the processes
implies:
First: identify the
current processes of the company.
Second: establish the
scope of the process and the layout project.
Third: combine and
analyze the process.
Fourth: create the ideal
process. This involves describing the ideal process, comparing it a posteriori
with the current process, and evaluating the differences.
Fifth: try the new
process.
Sixth: implement the new
process.
Finally, in the fourth
and final phase, the results obtained are evaluated, making the adjustments
that are required both to the redesigned process and to the reengineering
procedures put into practice.
Conclusions
From the above is
clearly reflected the enormous importance that has on the one hand the
identification of the paradigms that dominate our way of thinking and seeing
reality, in such a way to submit them systematically to analysis in order to
readjust the ideas we have of the processes and systems of the company,
updating them and making them effective under new and future market conditions
and technology.
The other essential
aspect is creativity as the fundamental basis for generating the new limits and
rules that dominate the processes. In this way we recreate the processes trying
to turn them into the lever that generates competitive advantages for the
organization. This special touch of creativity and strategy will lead us to a
significant increase in the return on investment, but also allow us to increase
our market share, accompanied by high levels of satisfaction by consumers and
significant increases in value added by employee.
A final issue is the
focus on the participation of staff and managers, since only in this way we
will incorporate the experience and knowledge of the staff into the new
processes, but we will also count on their support for the effects of its
application and implementation. March. The little care in these human factors
can be the cause of the great ideas that arise, technically advanced, to cause
important increases of productivity in the organizations, fail in a resounding
way. This is the case of reengineering, whose creator, Michael Hammer,
acknowledged three years of the seemingly successful launch of his methodology:
"I was not smart enough with that ......... reflected my engineering
background and not he paid enough attention to the human dimension.
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