The Capabilities of Vacation Rentals Software

A vacation rentals software solution helps streamline the management of vacation rental accommodations. If you are faced with an assortment of activities to do when managing such properties, it becomes difficult to track and prioritise such tasks. You could be asking yourself as to which activity to do first. For instance, how would you estimate time for repairs vis-à-vis attending to new customer enquiries? This type of software helps you organise, streamline and address the needs of your customers and your business effectively and efficiently. A robust vacation rental application should offer some vital features and benefits:

Streamline the reservations management process. Update customers on new vacation rental offers. Provide utilities and customisations to assist property owners, customers, vendors, and suppliers in the use of the software application collaboratively and securely. User-friendly requiring minimal training to use the software application effectively. Allow customers to book and reserve vacation rental homes from any part of the world. Allow stakeholders and all parties involved in the vacation rental business to transact using the application. Place orders and distribute work to multiple suppliers.

A vacation rental business is comprised of multiple sub-processes. Each process has a distinct set of use cases. The following information discusses how a vacation rental application can intervene in these processes, automate them, and provide tangible business benefits.

Accounting

A good vacation rental application should offer inbuilt escrow accounting and general ledger reporting while being capable of generating financial statements. It should permit background financial checks on vendors and travel agents. It should feature a payables management system that includes components such as refunds on cancellation, security deposits and vendor payables as well as a reconciliation system to integrate and reconcile bank deposits. Such a system, as found on Vivaresa should be able to balance information for all current and previous ledger accounts.

Maintenance

The right vacation rentals software should allow tenants, suppliers, vendors, and administrators to quickly report complaints and grievances. It should also allow you to:

· Place work orders with multiple suppliers.

· Streamline your work order system to track the progress of work completion.

· Integrate seamlessly with your existing marketing platform and be SEO-marketable without having to rely on significant code customisations.

Housekeeping

· Improve communication between different housekeeping departments. Enable better coordination between front desk, clients, and housekeeping.

· Track housekeeping requests and their completion statuses. Benchmark service level agreements with third-party commitments.

· The software should be able to segregate housekeeping requests by type and give you the ability to provide your own categorisations to such requests.

· Allocate such requests to different housekeeping personnel. Provide them with an online software environment where they can review the requests/tasks assigned to them.

· Capture historical data pertaining to housekeeping information that assists you in determining overall costs.

Credit card processing and SEO

· Most customers like to pay by way of their credit card when booking a vacation rental. Therefore it is important for a vacation rental application to have credit card processing capabilities in a secure environment.

· Credit card payments are authorised by an inbuilt encryption system that is essentially a web-services application programming interface. This middle-tier system integrates with a bank’s payment processing gateway server.

· You can encourage customers for revisits by requesting them to create a login identification and password. You can store their information so that they may quickly use this stored information for future bookings in the online reservation form of the vacation rentals software system.