Tech to Improve Your Company's Daily Processes

There are many ways to use technology to support your workforce. New tech has become a standard in many departments, but it is also being overused frequently.

The main reason why the latter is the case is that there are too many options, which sometimes makes choosing the best solution rather difficult. Busy companies often make the mistake of adding new apps without providing appropriate training, so pay attention to this potential issue.

Basically, set on the software that will help you streamline procedures and manual tasks and leave employees with more free time for meaningful tasks. Don’t forget to train the workforce so that new tech can help them rather than hinder them.

Let's look at how you can use new tech to support your staff without interfering with their regular activities and which apps to consider.

Time Tracking Apps

Time-tracking software is useful in many ways. Literally, every business can simplify boring manual tasks with the help of these apps, so do consider them.

Make sure to choose the time tracking apps that are simple to use, as there are many tools around that make things overly complicated without a good excuse.

Some of the trending technologies include:

•         IoT for asset management

•        Cloud-based software for remote work

•         Artificial intelligence for business automation

•        Inventory management software for supply chains

Communication, management, and security are the three main departments to reinforce with the proper software.

Contact Center Automation

Consider frontline center automation to help your frontline teams and make customers more satisfied.

Automation for contact centers has become a standard, so if you haven’t picked the appropriate software, it’s high time you did it.

Contact center automation may be deployed for every stage of the process, as follows:

•        Automating processes

•        Empowering employees

•         Connecting with customers

•      Driving continual improvement

One important thing to keep in mind here is that you should consider only the automation software that has integrated RPA and conversational AI capabilities. Such tools will help you optimize processes and streamline procedures effectively and in no time.

Shipping and Delivery

Shipping has ever been a troublesome point because there are simply too many factors businesses cannot affect (especially in the case of international shipping).

Fortunately, many shipping issues can be solved with the aid of new tech: load tracking, simplified electronic proof of delivery, real-time monitoring, and so on.

For best results, couple your shipping and delivery tools with stellar planning, which should take into account the following:

• Planning well ahead for busy seasons (holidays and similar)

• Prioritizing time-sensitive shipments

• Checking out which of the carriers have the fewest delays and focus on their services

• Using digital freight software (can forecast delivery times)

• Tracking your containers’ delivery status digitally

Continued Learning

Offering high-quality learning options will assist your employees in directing their careers toward their specific goals. Learning is the quickest way to grow professionally, so learning opportunities are one of the main perks new hires look for in a new job.

Online courses are a standard nowadays, but if you want your business to truly stand out, consider customizing your courses. One good way to outshine the competition is to hire a subject matter expert to help you develop the best training programs.

Employee Feedback Apps

Employee feedback apps can help your HR teams a good deal, and in multiple ways at that.

Let’s put it this way: every HR professional will tell you how time-consuming and complicated it is to collect and process manual employee feedback. The larger your business, the more complex the process becomes, so employee feedback software should definitely be considered.

Needless to say, you should consider only high-quality tools capable of meeting the actual needs of your company. Feedback is essential as it can pinpoint potential issues and help businesses grow, so be persistent in finding the optimum software for your company.

New-generation software usually lives up to the challenge, but once again, make sure it’s not overly complicated.

Don’t forget that, in order for feedback to be useful, it needs to be anonymous. Anonymity guarantees honesty, so consider solely the apps that uphold the practice.

Team Management and Project Management

Without any doubt, team management and project management software can find their use in every business out there.

Developers know this as well; as a result, there is a myriad of solutions available. Ranging from free to business editions, team- and project management tools come in numerous shapes and sizes and focus on specific industry needs.

The majority of them have free and paid options, including the most popular tools like Asana. If you’re new to the trends, consider Google Calendar, Trello, and Asana for project management, Weekdone for OKR team management, Clockify for time management with time clocks and timesheets, and Infinity for straightforward team management.

Other solutions may prove a better fit in the future but make sure to familiarize yourself with common practices nevertheless.

By deploying new tech in the departments discussed here you’ll uphold streamlining. Don’t forget to train your teams, though!