Sydney Website - Support and Maintenance Services Packages

Posted by Elegant Web Service
1
Dec 17, 2015
144 Views
Image

Web site is an investment to most of the organizations and therefore web site owner should be able to get the most out of it by proper maintenance and taking support.


If you are owning and operating a web site you should be able to maintain it also. Otherwise no point of ownership. Most annoying thing is finding an error in your web site or else some of your customers pointing out the error to you. All you have to do is to fix it as soon as possible.


Web site maintenance keeps the web site up to date, secure and online. It is a very important task to maintain the web site in a proactive manner. Keeping the web site several versions older, hacked in the past or utterly slow will drop the ranking of the web site.


Web site maintenance should focus on real time security of the web site, an immediate clean-up of malware and detection of hackers in time. This malware scanning is taking place in pre-configured time intervals in addition to real time monitoring. Not only those, there should be a backup procedure, regular updating and patching should be done. With all these performance should be measured regularly. Required web site support must be gained from tech guy. When updating plugins and themes it will be done in an intelligent manner which will be checked after the update. If there are any issues with the update the web site should be rolled back into previous working state without breaching.


The support provided for the web site should be online at any time with a distance of only a ticket or a phone call by the customer or the users. Within few minutes the request should be acknowledged and the relevant patch update, style update, theme, plugin installation or customization have to be done. Even troubleshooting has to be done as per request. It does not need to host the web site through the party who provides you the support and maintenance. Only thing which your web site should meet is their technical requirements. Most probably the technical requirement assessment will be done free of charge by those people. You have to provide access to your web site files and database. The access to control panel which was given to you by the host will be an advantage. Then they’ll be able to figure out your web site. By the way if you guys are looking forward to migrate the web site that service will also be provided to you with a hazel free zero down time migration process using latest technologies.


Apart from all those, optimization of a web site starts with content and runs until page loading speed. For the survival of your web site it needs to be in the way which Google and Bing requests it to be.

Comments
avatar
Please sign in to add comment.