Something You Should Consider When Changing Your Energy Provider

1. Consider Other Benefits

If you can negotiate other benefits from the new energy provider Singapore as a part of your switch, then you should go for it. You can not only get cheaper electricity rates but also fringe benefits like shopping or phone cards, insurance cover, service contracts for utilities at home like boilers and heating devices, or even unrelated perks.

2. How Good Is Their Customer Service?

Good customer service is as precious as it is rare. And when you are facing trouble with your electricity, you badly want someone to respond to your questions and take corrective action quickly. Researching the customer support provided by your new utility company is a wise move. You can ask friends and family members who use the same service, or conduct your research online.

3. Do They Provide Online Services?

Many utility companies handle their administrative tasks online. They even provide you discounts for making use of them. Instead of phoning their call center, you will use their online help desk. And you will not receive paper bills in the post, but get email notifications of your dues and receipts. Even meter reading can be automated, but this means that you will need to confirm regularly that there are no mistakes with recording your electricity consumption. Because these measures lower the company's expenses, they save money. A part of this is passed on to you in the form of cheaper rates or other benefits.

4. How Complex Is The Transfer?

Moving from one energy provider Singapore to another is rather simple. More people are switching electricity suppliers to take advantage of lower rates or to enjoy other benefits. All that is necessary is to choose your tariff plan and apply online for an account with the electricity supplier of your choice. It takes between 4 and 6 weeks for the transfer. Once your account is activated with the new energy provider Singapore, you will receive notification about it and start receiving bills from them for your energy consumption.