Articles

Solve QuickBooks Error 6000 | AskOfficial | +1-860-499-4393

by Cheryl Marrero QuickBooks Error Suppport

QuickBooks error 6000 is somewhat weird and has several different names so that they are displayed after the number 6000. All these variations of the same error code have something in common, and that is that it appears when the user tries to open a file from the company using the tool.


Correcting this error can be done in many different ways, so be sure to carefully follow the instructions below to take note of each method. The different methods require somewhat advanced approaches and that is why the instructions have been broken down into small understandable steps.


Solution 1: Rename the .ND and .TLG files

These extensions may sound unfamiliar to you, but these files are part of your QuickBooks files. They contain the necessary settings to open the company file in a multi-user environment.

When these files get corrupted, you can always expect these errors to occur, but you can always rename them. This will not cause you to lose your data. These files will be recreated when you use the QuickBooks Database Server Manager to rescan and when you open your company file.

  1. Navigate to the folder that contains your company file.
  2. Finds files that have the same file name as your company but with.ND and.TLG extensions. The file name should look like this:qbw.nd
  3. company_file.qbw.tlg
  4. Right-click each file and select Rename. Add the word OLD to the end of each file name. An example would be similar to the following. Note that adding the word old is not exactly necessary as long as you change the file name.qbw.nd.OLD


  1. Open QuickBooks again and try to access your company file. If the same problem occurs, proceed to the solutions below.

Solution 2: Copy the QuickBooks file to the desktop

This solution is very useful to check if the location of the company file is causing all these problems. If your company file path becomes too long or complex, it can confuse your software, and you should consider changing the location of where you store your files. Having the files on the Desktop will check if it is the location that is causing these problems.

  1. Navigate to the folder that contains your company file.
  2. Find files that have the same file name as your company but with the extension .QBW. Right-click on this file and select Copy.


  1. Navigate to the Desktop, right-click anywhere on it, and choose the Paste option.
  2. Hold down the CTRL key while opening QuickBooks so that you are automatically redirected to the No Company Open window.
  3. Choose the option Open or restore an existing company and locate the file that you copied to the Desktop in the previous steps.
  4. Select the file and check if the same error still occurs with the company file. If the error goes away, consider saving the files to simpler locations, such as a folder on the Desktop.

Solution 3: Using QuickBooks Auto Data Recovery

This helpful feature has been introduced in QuickBooks 2012 and is currently only available in QuickBooks Pro, Premier, and Enterprise Solutions for Windows. It can support files up to 1.5 GB in size and can help you recover your business files that may have been affected by this error. Follow the steps below to get your data back.


First of all, you will need to enable the option to view the file extension in Windows Explorer, as you will need to be able to see the extensions of various files, as well as remove them.

  1. Use the Windows key combination + E to open File Explorer. Click the Organize option and select the extension View >> Filename.
  2. Make sure this option is checked so that you can see the extension of each file on your computer.

Now that you have done this, it is time to start solving the problem.

  1. Create a new folder on the Desktop and name it QBTest. Open the folder where you saved the company file. You can check where the file is located on the Product Information screen and in the No Company Open window.
  2. Copy the corresponding .tlg file from your company file and paste it into the QBTest folder on your Desktop. The .lpg file must have the same name as your company file.
  3. Open the QuickBooksAutoDataRecovery folder. You should be able to locate it in the same location as your company file.
  4. Copy the .QBW.adr file and paste it into the QBTest folder. You should now have a .QBW.adr and .tlg file in your QBTest folder.


  1. In your QBTest folder, right-click on the .QBW.adr file and select the Rename option. Remove the .adr extension from the file name, which should be sufficient.
  2. Open QuickBooks and make sure to open the company file saved in your QBTest folder. Make sure the file is fine and that your data is there. You can also run the verification utility to ensure the integrity of the file.
  3. If this copy of the company file is good, you can move the corrupted company file to a different location and transfer the copy of QBTest to the original location.
  4. This solution will use the ADR version of the .QBW and.TLG files. This should retrieve all transactions except the last 12 hours.
  5. Finally, you can move the corrupted company file to a new location and replace it with the copy found in the QBTest folder. Make sure the file works correctly now.

Solution 4: Check folder permissions

This error can occur even if you do not have the proper permissions for the folder where the company files are located. This is easy to solve, so first, let's check if that is the real problem.

  1. Right-click the folder containing the company file and select Properties.
  2. Navigate to the Security tab and click Advanced. Select QBDataServiceUserXX and click Edit.

Make sure the following settings are Allowed: Journey Folder

  1.  Folder / Run File
  2. List Folder / Read Data
  3. Read Attributes
  4. Read Extended Attributes
  5. Create files/write data
  6. Create Folders / Add Data
  7. Write Attributes
  8. Write Extended Attributes
  9. Read permissions
  10. If not, you can always change folder permissions by following the simple set of steps below.
  11. Use the Win + E key combination to open File Explorer.
  12. Navigate to the main company folder where your company file is located, right-click and select Properties.
  13. Note: You will have to perform these steps for each folder in the list, but not all folders may apply to each installation as they refer to a specific version of QuickBooks Desktop. This means that you should do this for the folders below only if they exist on your PC.
  14. C: N-Program DataNIntuitionN-Right Client {v8}C: N-Program dataNIntuitN-Enabling client {v6.0
  15. C: N-Program DataNIntuitionN-Client Login {v5
  16. C: N-Program DataNIntuitionN-Right Client {v3}
  17. C: N-Program data N-Customer intuition
  18. C: N-Program Data N-IntuitNQuickBooks Enterprise Solutions X.0 (X = version) or C: N-Program Data IntuitNQuickBooks 20XX.
  19. C: N-Program data N-COMMON FILING START
  20. C: N-Program data N- COMMON INSTITUTIONS FILES
  21. C: N-Users Public Documents N-Intuit N-Quick Books FAMXX (XX = year)
  22. C: N-Users Public Documents N-Intuition / Quick Books N- Company Files
  23. C: N-Users Public Documents N-IntuitBooks N- Company Sample Files N-QuickBooks Business Solutions X.0 (X = version) or C: N-Users Public Documents-IntuitBooks N- Company Sample Files NQuickBooks 20XX (XX = year )
  24. Click on the Security tab and select All. If you can't see this option, click Add and type "All." Make sure to click OK.
  25. Select the Full Control option and click Apply or OK.

Solution 5: Configure the Firewall

Firewalls can prevent QuickBooks from properly accessing the Internet, and that's a big concern. Different firewalls can be installed on your computer, but using more than one is not recommended. Let's see how to make sure QuickBooks files aren't blocked by Windows Firewall:

  1. Navigate to the Control Panel by looking for it in the Start menu and click System and Security >> Windows Firewall. You can also change the view to Big or Small icons and click Windows Firewall instantly.
  2. Select advanced setup options and highlight Inbound Rules in the left section of the screen.
  3. Right-click Inbound Rules and click New Rule. In the Rule Type section, select Port. Select TCP in the first set of radio buttons (TCP recommended) and change the second radio button to "Specific local ports". You will need to add the following ports to fix QuickBooks update functionality:

QuickBooks Desktop 2018: 8019, 56728, 55378-55382

QuickBooks Desktop 2017: 8019, 56727, 55373-55377

QuickBooks Desktop 2016: 8019, 56726, 55368-55372

QuickBooks Desktop 2015: 8019, 56725, 55363-55367

  1. Make sure to separate them by a comma until last and click Next when you're done.
  2. Select the Allow connection radio button in the next window and click Next.
  3. Select the network type when you want to apply this rule. If you switch from one network connection to another frequently enough, it is recommended to keep all options enabled before clicking Next.
  4. Name the rule as something that makes sense to you and click Finish.
  5. Make sure to repeat the same steps for the outbound rules (choose Outbound Rules in Step 2).
Still if you are unable to solve this QuickBooks Error 6000, you can connect with QuickBooks Support here: +1-800-496-0147


Sponsor Ads


About Cheryl Marrero Innovator   QuickBooks Error Suppport

14 connections, 1 recommendations, 71 honor points.
Joined APSense since, December 24th, 2020, From Delaware City, United States.

Created on Feb 2nd 2021 04:55. Viewed 351 times.

Comments

No comment, be the first to comment.
Please sign in before you comment.