Services That Will Keep Your Business Team Up to Date

by Rayanne M. Writer

The image source is Pexels.

Workplaces are more digitized today than they were two years ago. Workplaces have evolved naturally and this only makes working easier for individuals and teams. Today, there are so many technologies that people use to stay up to date and collaborate on tasks. Here are some of the top services businesses need to keep their teams up to date.

Team Collaboration Services

Distributed companies are so popular today. Having teams across borders comes with the adoption of remote work in different industries and in companies. There are always challenges with communication when teams do not work from the same office. Team collaboration tools ensure that teams stay up to date on tasks.

One such tool is Microsoft Teams. The tool is not new, but it is now more popular than ever. You can use the tool for different tasks, including video conferencing, project management, and much more. Another such tool is Slack. It is more of a messaging tool for remote workers. It allows teams to stay in communication in real time. There are so many other team collaboration tools that work with mobile devices and computers.

Project Management Services

Email is a good service, but it has its limitations. Instead of using emails, your business should go for a project management service. These services allow you to organize tasks and share documents. The idea behind these services is to share ideas, manage tasks, and keep everyone on the same page. These services also allow you to track details, such as deadlines, risks, priorities, and estimates of costs and time. When teams are on the same page, tasks are carried out efficiently.

If your business uses newsletter management services and social media management services, you can bring all these teams together to make communication easy and manage tasks.

Cloud Storage Service

These services allow teams to share documents and other files remotely. These services are not new, but the rise in remote work has made them more popular among workers. They are ideal for sending documents and multimedia files that are so large that you cannot send them through email.

Google Drive is one of the services businesses use. It allows users to share spreadsheets, documents, slide presentations, photos, and videos among others. You can also receive weekly metrics and sync the documents among devices so that team members can edit them from anywhere. Dropbox is another tool that allows sharing of large files where using an email doesn't work. The tool sports an API that makes it highly useful for the collaboration of teams.

VoIP and Call Center Services

VoIP services are virtual phone services to help teams stay in touch. Businesses also stay in touch with their customers wherever they are and after the calls, the system offers detailed call reporting. Think of it as a call center management service that offers features such as contact management, predictive dialing, and autodialing to help make your communication seamless. Call center services are more advanced and work as unified communications platforms. They offer features such as AI powered contact center, video conferencing, calls, and voice intelligence for smarter calls among others.

Video Calls and Screen Sharing Services

When teams work remotely, they need a tool that allows them to stay in touch and share ideas visually. These services allow teams to connect on-the-go amongst themselves and with customers. This can be done over a smartphone, laptop, or tablet in the office or away. Some of the features your teams enjoy with the services include call forwarding, call groups, and live chat on websites.

Zoom is one of the top video conferencing services. It offers high quality videos, straightforward pricing, ability to record full videos, and ability to share screens during the call. There are so many other services to choose from. The idea is to keep the teams on communication whether they are in the office or are working remotely away from the office.

Conclusion

Teams can benefit from these services when working from the office or away. There are many more tools and services for tea and businesses. You need to choose based on the nature of your business and the teams. You can go for accountability and reporting tools and help desk tools among many more.