Scope in Hospitality Industry

This article is based on the hospitality industry of UK, its scope and future. The different aspects related to the Global hospitality businesses have been covered. This industry has all the performances mainly with the aim of earning money and monetary satisfaction rather than non-monetary interests. We have considered example of The Premier Inn at Trafford in Manchester which is merely 100 metres as of the Manchester United Football stadium. The hotel has particular match-night parcels for occupants and non-occupants with champagne on entrance with a feast and the exercise of the bar and car parking facility for guests.

The scope of the hospitality industry submits to the variety of dealings that offer services and amenities to people. The hospitality market is a kind of the nation’s major industries with enormous development visions in careers. In service terms, eating places and restaurants are effortlessly the principal segment, directly trailed by pubs, bars as well as club with the hotel segment developing further gradually, and the convention food service segment holding firm

Roles, responsibilities and qualification requirements for hospitality staff

The hospitality staff of The Premier Inn at Trafford needs to be well trained and qualified in their respective areas. For e.g.: 

a) Event organizers- need to be proficient in managing and arranging for events. The planning and arrangements for the events is done by these people.

b) Event Managers- need to be well qualified and experienced. The capability of the event manager is to handle, plan, recruit and organize for the events taking care of the event organizing teams.

c) Security Staff- In The Premier Inn at Trafford, the security personnel are necessary to be employed. These workers have to be well trained and capable of using the equipment for the security purposes. Nowadays, the security personnel are trained and certified by the organizations.

d) Front office staff- The front office staff needs to be well-groomed and with a pleasing personality. These people need to be well-versed in people handling, communication skills and customer services. These are the face of the service-line being offered.

e) Training staff- Every segment in The Premier Inn at Trafford needs to be trained. The training staff needs to ensure that all the staff is focusing towards customer satisfaction.