Roles of Housekeeping Hotels in Lahore

Posted by Ali Shahbaz
6
Mar 14, 2022
429 Views
Image

Roles of Housekeeping Hotels in Lahore: A Day in the Life

Would you like to start a new job that you'll enjoy? Or polish up on your hotel management skills? The housekeeping department in Hotels in Lahore is an important aspect of the hotel industry, but you might be wondering how it works. The Residency Hotels, Housekeeping employees are responsible for keeping the hotel running efficiently, and a housekeeping position may be a fantastic stepping stone to a successful and rewarding career in hotel management. In this blog, we'll outline the many jobs that may be found on a hotel's housekeeping team, go through hotel housekeeping roles (including the duties and responsibilities of a cleaning attendant), and provide advice on how to get a job in the housekeeping department in Lahore.

What are the responsibilities of the Housekeeping Department at a hotel in Lahore?

Depending on the size of the hotel, the housekeeping staff might vary substantially. Small boutique hotels may have only a few room attendants, but large resorts like Salt Range Resort and Blue Pine Rentals may employ hundreds of housekeeping staff. On any given day, approximately 400 room attendants work at the massive The Residency Hotel in Lahore Room attendants, on the other hand, are only one aspect of the housekeeping staff. Several sub-departments may make up the complete team, each with its own set of responsibilities and areas of expertise.

Leadership Roles: Room attendants may report directly to the front desk manager or general manager in extremely small hotels, but most hotels have a leadership role within the housekeeping team. This position might be filled by a Housekeeping Manager or an Executive Housekeeper in medium-sized hotels, and a Director of Housekeeping backed by an Assistant Director of Housekeeping, a Housekeeping Manager, or an Executive Housekeeper in big hotels. The head of housekeeping is in charge of staffing, budgeting, and ensuring that all rooms and public areas match the hotel's cleaning requirements.

Rooms: Because all hotels include guestrooms, room attendants are in charge of cleaning rooms during and after bookings. Level supervisors may supervise the room attendants on each floor and do quality control inspections in some hotels.

Public Area: The public spaces of a hotel, like the guestrooms, must be maintained clean. The lobby, meeting rooms, restaurants, bars, offices, and any other public areas are kept clean and tidy by public area attendants.

Laundry: There has to be a way to clean all those linens and towels! Many hotels feature on-site laundry rooms, while others send their laundry to an off-site laundry service. All of the hotel's linens, towels, and uniforms are cleaned, dried, and pressed by laundry workers. Many hotels also provide valet laundry for guests' clothes, which is handled by specialist laundry workers. On-site tailors and upholsterers are available at certain hotels to repair or change uniforms, furnishings, and guest clothes.

Linen Room: After the sheets and towels are cleaned and dried, linen attendants sort them in the linen room before distributing them to other hotel departments in Lahore.

Other Roles: The Residency Hotel has a specialized and certified housekeeping phone operator who takes calls from customers and other hotel departments and directs them to the appropriate member of the housekeeping team. Minibar attendants are responsible for refilling and charging minibar products, while housemen are responsible for bringing cleaning materials to bedrooms upon requests, such as extra pillows or towels.

Tasks for the Hotels in Lahore Housekeeping Department Daily Basis

In a hotel's housekeeping staff, there's never a boring moment! The whole crew collaborates to make the hotel sparkle - literally - so that guests have the finest experience possible. With so many moving pieces, strong housekeeping teams employ housekeeping technology like The Residency Hotel to increase overall productivity, eliminate mistakes, and prevent communication failures. Communication can be difficult for a large crew that works in various sections of the hotel, thus housekeeping-specific technologies can help the room attendants, public area attendants, laundry staff, and management team communicate more effectively. But what does each member of the housekeeping staff performs on a daily basis in Hotels in Lahore?

Hotel Housekeeping Manager Roles

The housekeeping manager's job in Lahore is to organize the activities of the housekeeping department in Lahore. When dealing with other departments, such as through emails or meetings, he or she is generally the key point person for the housekeeping department in Lahore. The Residency Hotel housekeeping manager is in charge of setting the department's schedule and holding the crew accountable for meeting the hotel's service standards.

Roles of a Housekeeping Manage are:

·         Reporting on arrivals and departures

·         Organizing housekeeping crew for the next week or two

·         Coordinating specific requests or welcome items with the front desk

·         Meetings with hotel executives

·         Pre-shift team meetings are held.

·         Responding to inquiries from visitors

·         Using technology to interact with other departments and manage work completion to resolve guest service concerns linked to cleaning

·         Managing department expenditures, such as supplies and payroll

Hotel Housekeeping Employee Skills and Requirements

While hotel cleaning tasks are vital, and a career in the sector may be gratifying, the job can be difficult at times. To be successful in their jobs, housekeeping employees must have a diverse set of abilities, a strong desire to help others, and a high degree of commitment.

 

Employees in the housekeeping department, particularly room attendants, must be able to undertake a variety of physically demanding tasks:

·         Push or pull a cleaning cart.

·         For a lengthy amount of time, stand, walk or kneel.

·         Heavy goods, such as beds or chairs, must be lifted or moved.

·         Use fine motor abilities and hand-eye coordination.

Except the exception of the physical qualifications, cleaning personnel must possess a professional approach as well as a variety of soft abilities, including:

·         Pay close attention to the details.

·         Forward-thinking guests

·         Collaboration and teamwork

·         Time management and organizational skills

·         Skills in listening

·         Integrity and honesty

·         High levels of vigor

Comments
avatar
Please sign in to add comment.