Rethinking the way you deliver your legal consultancy services

Since the inception of ‘customer is always right’, the customer has always been right. Even if you’re a legal consultant this statement holds true for you. 

The only time one would rethink how they deliver their legal consultancy services is when they reflect the needs of their customers.

In fact the customer defines the areas of consultancy and the depth and range of the services that need to be redesigned and redefined.

Legal consultants are not commodities. Legal consultancy is a service that clients require on an if and when basis. Therefore, specializing expertise is an edge that law firms have to offer.

Because it is important to know that the new economy that we thrive and survive in, forces legal consultants and lawyers to compete with non-lawyers.

But what non-lawyers can’t take away from real lawyers and legal consultants is the extensive knowledge and experience. The only rethinking required is how to effectively bill the customer. Because the only reason a client will go to a non-lawyer is when they can’t afford the high fees.

When we mean non-law firms we mean law firms, which outsource contract attorneys, consultants, document review technology and so on. So an experienced lawyer or legal consultant will never need to compete in knowledge so it’s an opportunity to rethink the billing system.

Online opinions and research shows that legal consultants who fail to consider rethinking business processes lose an important share of legal market share, which is unfortunate.

Because being an expert legal consultant or lawyer you wouldn't want to lose your client to someone who knows less than you only because he charges less than you.

One innovative solution that is being presented is that we eliminate competition against these non-law firms but partnering with them. By allowing partnerships in your business model, legal consultancies actually have the opportunity to offer more.

By partnering are you not only giving your expert legal advice, but you are also allowing to meet the client’s budget without compromise on quality.

Therefore, change is good when you understand you have the opportunity to yield results, make your customer happy and well cover the costs you incur.

Being open to new ideas, new business structures an expanding your legal network and framework is a great opportunity for legal consultants who wish to make a place and name in the market.