Resetting The Roadrunner Email Password By Yourself
by Mark John Roadrunner Technical SupportIt has been long since letters have been
gradually replaced by Email. Email is one of the primary modes of communication
in the digital arena. There is countless email providers that is used by
millions of people across the world to exchange electronic mail via connection
or computing device. Roadrunner is one such type of mail provider. With the
help of Roadrunner, you can send email to your near and dear ones from the
laptop, computer, tablet or smartphone. You just need to have internet access
to use the email service. The email service is also free of cost. With a snap
of the finger, you can now connect with the business house, family, friends,
and people sitting across the world.
For using the complete feature of road
runner email service, you need to create an account with the provider. You need
to set a password that must always be confidential and set up your email
address. But what if you forget the password? It may happen that you suddenly
remember or you can't find that notebook where you have written down the
password. Roadrunner, this gives you an option for roadrunner password recovery.
Resetting Password For The First Time
If you have forgotten your password for
the first time and wanted to reset it then first you need to keep MAC address,
Cable, and Modem ID in handy. You can find all these pieces of information on
your modem itself.
Now follow the subsequent step that will
help you to roadrunner
password reset.
●
Log in to pt.rr.com from
your browser. This is the separate tool developed by the road runner for
resetting the password.
●
After the homepage of the
tool appears, click on the option named ‘I don’t know my email password.’
●
There you need to enter the
email address of yours.
●
A captcha code will be
displayed. Yo need to enter the captcha code. If you cannot understand the
captcha code, then you need to click the ‘Refresh’ button behind it to generate
another captcha. Or you can also click on the audio sign to hear the code.
●
Click on the submit button.
You will find a space, where you need to enter the MAC address (Cable Modem
ID). Confirm the i.d. by locating it.
●
You need to enter the cable
MAC again, but this time, you need to omit the dashes.
●
Click on the ‘Submit’
option.
●
A drop-down list will
appear. From there you need to choose and set a security question.
●
In the below box, provide
the answer for the security question.
●
Now, click on the ‘Reset
Password’ option and a default eight digit password will allotted to you.
●
Copy the new default
password and go to ‘Self Care Section' link and then log in from there with
your new password to subscribe with ‘Subscriber Self Care.' Now you can readily
change to your new password.
Resetting Password For The Second Time
But what if you have changed your
password but somehow forgotten the new password too? Here is the method that
you need to follow if you forgot even the new password again:
●
Again log into Password
reset tool by typing pt.rr.com from your browser. You can save the
address of the password reset tool as your bookmark.
●
Again click on the option
‘I don’t know my email password.’
●
Enter your road runner
email address.
●
Again generate the captcha
code like the earlier mentioned step and enter it.
●
Click on the Submit option.
Now, do you remember, you had set a security question earlier? That security
verification Question will be displayed again.
●
In the Answer box and write
the answer to the security question.
●
After answering it, you
will see an option called ‘Reset Password.' The random default eight digit
password will appear.
●
Copy the password and use
this to access your email.
●
Or again you can go to the
Self-care option and change the password according to your suitability.
Support Center For Further Help
In case, if you are unable to follow all
the step, or if you are unable to remember the security question answer, then
your account may remain inaccessible. For that, you need to contact the roadrunner tech support phone
number immediately. The technical support center is available all the
time and every day to assist you in any matter regarding the inquiry, request,
and complaint regarding roadrunner email service. The number is 8883386033. Feel free to contact at any
time.
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Created on Jul 13th 2018 12:16. Viewed 644 times.