Reasons why Your eCommerce business needs Odoo ERP

Handling an eCommerce business or an eCommerce website can be a challenging task without the right software now, Meeting the huge customer demands, managing the huge volumes of sales, orders, purchases, shipping methods, payments, etc., can be tough if you don't have to right software integrated within your system.

 Updating the products, stock information, etc., won't be possible with your outdated legacy software or your manual resources. And here's when you will need an ERP solution like Odoo and a reliable Odoo implementation company to get the software customised and integrated into your business system.

Odoo is a one-in-all integrated ERP solution for all eCommerce business needs. All eCommerce business processes can be automatically managed within a single platform with Odoo integration. The software system allows the users to easily track and control all the aspects of an eCommerce business including sales, transactions, accounting, customer relationships, etc. In fact, Odoo helps with automated data entry that also reduces data redundancy.

To let you know more about it, the major reasons why every eCommerce business needs Odoo ERP today are shared here. Take a look.

Data redundancy:

Entering data manually into all the facets of the eCommerce business like the inventory, sales, purchases, orders, marketing, accounting, etc., can be a time-consuming task and may not be successfully completed on time because of human and technical issues that may take place while data enters. Whereas, with Odoo eCommerce integration, all information of all departments like sales, inventory, orders, customer details, transactions, etc., can be stored centrally in a single location and can be accessed easily. And Odoo will automatically list these data whenever required. Also, Odoo automates the data entry process, making the process effortless, faster, and reducing any kind of errors and data redundancy.

One-stop solution for all eCommerce needs:

Odoo eCommerce integration serves as the one-stop solution for all eCommerce processes including sales management, management of purchases, orders, stock, shipping, customer details, invoices, products and category management, etc.

Shipping integration:

The ERP helps users to manage and control all shipping operations and the delivery process of the products to the customers. Odoo supports most of the favoured and convenient shipping carriers like DHL, FedEx, local postal services, UPS, and many more. Odoo also allows customers to easily monitor or track the shipping status and the product movement directly from the e-store if Odoo is integrated into the system.

Reduced operational costs:

The overall operational costs are reduced with Odoo integration. With Odoo, a single solution for all eCommerce needs, the store owners won't have to invest in multiple software solutions for managing different departments and operations of the business. This means Odoo can take care of all operations like sales management, customer management, payments management, and everything else within an eCommerce business. Also, Odoo centralised all data and stores the data in a single database, making things simpler. And all these help to reduce the overall operational costs.

Multistore management:

The Odoo ERP software system enables the eCommerce website users to manage all the processes using a single system. In fact, the ERP allows its users to efficiently run and manage multiple stores on a single and unified platform. Managing multiple stores at different locations is also made easier with Odoo ERP. It is also easy to track and control the inventory operations of multiple stores using this single platform. The inventory and other multi-store activities can be managed using the POS or the Point of Sale feature or application of the ERP system that is also built in all the e-stores run by the user or the company. Also, the inventory management of the different stores run by the company can be handled easily with Odoo.

Payment gateways:

Today, the payment methodologies do not only depend on cheques and cash. Several online payment options and methods are now introduced that are also much more convenient and secure. Odoo ERP facilitates and supports most of the payment options like PayPal, credit card, debit card, net banking, online transfers, etc., thereby, offering a much better shopping experience to the customers.

Increased customer satisfaction:

Odoo comes with a separate CRM or Customer Relationship Management Module that takes care of all customer needs and ensures to enhance the customer experience and customer satisfaction level. Also, with all information about all departments stored in one place, Odoo also allows the end-users to fetch the required data easily at any time to instantly get back to the customers with all the answers to their queries. In other words, Odoo helps to offer a real-time response to the customers, which also increases the customer satisfaction level.

Hence, it can be concluded that Odoo allows its users to easily and efficiently manage and monitor all the eCommerce website operations.