Read why QuickBooks desktop closes unexpectedly and fixes

by Allan Ramsay proadvisorsolution

QuickBooks is a dependable accounting software that records new transactions in real time and stores them securely. The software has some system requirements to run smoothly and perform its functions efficiently. QuickBooks desktop closes unexpectedly or stops responding to commands if these requirements aren’t met. If your QBDT also suffers from this issue, continue reading the blog to learn about some other reasons it can happen and appropriate methods to fix it.

Get in touch with a QB support team at 1-855-856-0042 to resolve the error quickly from your system.

Reasons

You can face this issue randomly while using your QBDT for business accounting. The reasons QBDT fails to run or stops unexpectedly in between are mentioned below in detail-

QBWUSER.ini file is no longer supported in QBDT after it got hit by a virus attack or damaged due to data corruption in the HDD.
QuickBooks functions are blocked by the Windows firewall, and your antivirus quarantines some of its program files.
QuickBooks can also crash due to minor glitches developed due to its defective installation on your device.

Recommended to read : I am getting QuickBooks Error 1603

Solutions

You’ll face inconvenience if QBDT frequently crashes on your PC as the ongoing tasks will be terminated, and your data might also get damaged. Use the techniques given underneath to save your QuickBooks from crashing inappropriately-

Solution 1- Configure the Windows firewall permissions and check the quarantine list of your antivirus

QuickBooks crashes frequently, stops responding to your commands, or malfunctions if its background processes get blocked. This can result from the Windows Firewall imposing restrictions on the software and stopping it from accessing its program files on the system. You must also check your antivirus quarantine list and remove QBW32.exe, QBUpdate.exe, QBDBMGrN.exe, QBDBMgr.exe, etc. You can also stop your antivirus temporarily to safeguard QBDT. Then use the following steps to fix the Windows Firewall settings in your Windows-

Open the control panel and go to the Windows Defender Firewall menu using the search bar at the top.
Navigate to Allow an app or feature through Windows Firewall option and search QuickBooks in the programs list.
Single-click on your QBDT version and mark the Public & Private checkboxes alongside.
Save the settings and run your QuickBooks.

If the software again crashes or malfunctions, jump to the next solution.

Solution 2- Repair the QBWUSER.ini file located in the C: drive

QBWUSER.ini file stores the account details of all the users authorized to access the financial data. QuickBooks will crash or freeze when it fails to process the file damaged due to corruption or virus. You’ll have to recreate the QBWUSER.ini file to ensure the software doesn’t crashes due to authentication issues in the future. Use these steps-

Go to C:\Users\AppData\Local\Intuit\QuickBooks to locate the file.
Right-click QBWUSER.ini and select the Rename option.
Add ‘.old’ and save the file as QBWUSER.ini.old.
Reopen QuickBooks to check if the issues remain.

QuickBooks will run smoothly after you apply the techniques mentioned above.

Conclusion

This blog explains in detail why QuickBooks desktop closes unexpectedly and terminates all the ongoing processes. You also learned the appropriate methods to resolve the crashing problem, and we hope you’ll use them to run the software smoothly.

Speak to a QB professional at 1-855-856-0042 if you get interrupted by any problem while using the methods.