Do you know what Company file cannot open error is and what are the solutions to fix this?

Posted by Allan Ramsay
7
Sep 10, 2025
199 Views

When you try to open a company file, you must have seen this error message on the screen “QuickBooks cannot find company file. If you moved your QuickBooks company file recently, you’ll point QuickBooks to the location. You can do this by searching for your company file using ‘Find‘ in the start menu.”. This error pops up when either a company file is damaged or a QuickBooks desktop is not working for any reason. In this segment, we will know the cause and its solutions. Read this blog completely, if you want to fix this error.

This blog contains every detail related to errors in opening a company file but if you still face some issues, don’t hesitate to contact our experts. Take help from our experts who are available 24/7. To contact them give a call at this 1-855-888-3080. 

What causes the error “can’t open a company file”

  • The company file was damaged when it was used last time.
  • The company file got damaged due to corruption in hard drive file storage.
  • The extension and location of the file are creating the issue.
  • Due to conflicts with *QBW.tlg.file
  • An old version of QuickBooks was used to open the file
  • Issues with reports in the file.
  • You may face QuickBooks error 6000 77 due to the company file should be present in the local drive but present in external storage.

Methods that will help to fix the Unable to open company file error

This blog has brought easy and quick solutions to its users. There are several solutions to fix this issue but we have mentioned a few of them. Let’s go through those methods once:

Solution 1: Check file type and update QuickBooks

  1. Update QuickBooks to the latest version.
  2. Ensure the file you are opening is a company file(.QBW) rather than a backup file (QBB) and portable file(QBM)
  3. Ensure your company file is neither compressed nor encrypted:
    1. Right-click the company file> Properties> Advanced.
    2. Clear the Compress and Encrypt checkboxes.
    3. Select OK.

Solution 2: Open a sample company file.

  1. Open the Windows Start menu.
  2. Press Ctrl on the keyboard and click on Quickbooks. Don’t leave the Ctrl until the QuickBooks opens.
  3. When the above steps are done, click Open a Sample file.

Solution 3: Move your company file

  1. Click on the Start menu, type File Explorer in the search bar, and open it.
  2. Search for the folder where your company file is present. Usually, it is present in your QuickBooks folder and it seems to be [Your company name].qbw.
  3. Copy it by right-clicking on the company file.
  4. Paste it on the desktop by right-clicking on the desktop and click paste.
  5. Choose open or restore company in the file after launching QuickBooks.
  6. Open the company file you copy-pasted on the desktop.

Conclusion 

In summary, it is concluded that several reasons become obstacles to opening a company file. Those reasons are as The company file was damaged when it was used last time, The company file got damaged due to corruption in hard drive file storage, the extension and location of the file are creating the issue, Due to conflicts with *QBW.tlg.file,  An old version of QuickBooks was used to open the file, Issues with reports in the file, and You may face QuickBooks error 6000 77 due to the company file should be present in the local drive but present in external storage. To solve these issues this blog has come with a complete guide. Try those solutions to solve them manually and if you still face some issues, don’t hesitate to contact our experts. Take help from our experts who are available every time. To contact them give a call at this 1-855-888-3080.

You may read also : QuickBooks Native Error 00008: Excellent Troubleshooting Techniques

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