Railways Launch SMS Gateway for Sending Alerts to Passengers on PNR Status
Indian Railways added another milestone by starting another innovative plan known as the SMS Gateway, that will enable people to obtain SMS alerts around the status of reserved tickets. The SMS Gateway that was produced by Center for Railway human resources (CRIS), an autonomous organization underneath the Secretary of state for Railways, was released through the Minister of Condition for Railways Shri Adhir Ranjan Chowdhury here today around the occasion of the seminar on the party's theme Role from it in Rail Services - Present and Future.
The seminar was organised through the Center for Transportation Research and Management (CTRAM), an autonomous body from the Secretary of state for Railways. Present occasionally the were Shri Arunendra Kumar, Chairman, Railway Board, Shri D. P. Pande, Member Traffic, Shri Kul Bhushan, Member Electrical and Shri Alok Johri, Member Mechanical, of Railway Board.
The SMS Gateway project will be employed to send SMS alerts to people just in case of status alternation in the PRS tickets, as in comparison towards the initial booking status (For instance W/L to RAC, RAC to CNF, W/L to CNF). SMS alerts just before chart preparation is going to be sent daily, just in case of status change only, starting with five days prior to the journey date. The SMS alerts after chart preparation (that is normally done 3-4 hrs before train departure), will convey the particular Berth No., Coach No. and RAC No. for individuals people whose final Planning status has transformed as in comparison towards the initial reserved status.
It's believed that a lot of SMS alerts is going to be sent on regular basis (approximately. 4 lakh), therefore, the system is going to be made ONLINE gradually. Initially, the machine could be set up for delivering publish chart alerts inside a couple of selective Rajdhani trains, then other Mail Express trains. Subsequently the pre chart alerts is going to be enabled.
This facility will help reduce the final minute enquiry hurry around the PRS websites and Call Center in addition to lessen the crowding together close to the copied and pasted Chart locations around the Railway Platforms. This particular service is going to be provided cost free towards the customers. This can boost the picture of Indian Railways.
Using the things forward, CRIS required in the task for establishing of SMS Gateway of delivering alerts to people, approved through the Railways Board. Till now people will find regarding their PNR status through website inquiries or Call Center (139) or IVRS or SMS enquiry. Railways made the decision to proactively send the SMS alerts to people at no extra charges for them.
Throughout the introduction of the applying for delivering SMS alerts, considerable challenges were faced, to make sure that there's no adverse impact within the normal functioning from the after sales primary PRS system (CONCERT), which is among the biggest ticketing programs on the planet. M/s Mahindra Comiva and Velti System, India were the technical partners of CRIS to make this project successful.
The seminar was organised through the Center for Transportation Research and Management (CTRAM), an autonomous body from the Secretary of state for Railways. Present occasionally the were Shri Arunendra Kumar, Chairman, Railway Board, Shri D. P. Pande, Member Traffic, Shri Kul Bhushan, Member Electrical and Shri Alok Johri, Member Mechanical, of Railway Board.
The SMS Gateway project will be employed to send SMS alerts to people just in case of status alternation in the PRS tickets, as in comparison towards the initial booking status (For instance W/L to RAC, RAC to CNF, W/L to CNF). SMS alerts just before chart preparation is going to be sent daily, just in case of status change only, starting with five days prior to the journey date. The SMS alerts after chart preparation (that is normally done 3-4 hrs before train departure), will convey the particular Berth No., Coach No. and RAC No. for individuals people whose final Planning status has transformed as in comparison towards the initial reserved status.
It's believed that a lot of SMS alerts is going to be sent on regular basis (approximately. 4 lakh), therefore, the system is going to be made ONLINE gradually. Initially, the machine could be set up for delivering publish chart alerts inside a couple of selective Rajdhani trains, then other Mail Express trains. Subsequently the pre chart alerts is going to be enabled.
This facility will help reduce the final minute enquiry hurry around the PRS websites and Call Center in addition to lessen the crowding together close to the copied and pasted Chart locations around the Railway Platforms. This particular service is going to be provided cost free towards the customers. This can boost the picture of Indian Railways.
Using the things forward, CRIS required in the task for establishing of SMS Gateway of delivering alerts to people, approved through the Railways Board. Till now people will find regarding their PNR status through website inquiries or Call Center (139) or IVRS or SMS enquiry. Railways made the decision to proactively send the SMS alerts to people at no extra charges for them.
Throughout the introduction of the applying for delivering SMS alerts, considerable challenges were faced, to make sure that there's no adverse impact within the normal functioning from the after sales primary PRS system (CONCERT), which is among the biggest ticketing programs on the planet. M/s Mahindra Comiva and Velti System, India were the technical partners of CRIS to make this project successful.
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