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QuickBooks File Won't Open After Windows 10 Update, How to Fix it?

by Wendy Murphy Tech Consultant
QuickBooks is a best-in-class accounting software provided by Intuit. This is equipped with high-end features and amazing functionality. Further, this software provides wide range of features and offers cloud accounting that lets you perform different accounting activities online.



Moreover, QuickBooks is used globally, and businesses of all sizes rely on this powerful accounting tool. With QuickBooks, businesses can easily manage and maintain their accounting and financial activities without any hassles. Although, QuickBooks is a well-featured and widely used accounting solution software, but it's also prone to some technical glitches. Therefore, at times, users may face issues with their QuickBooks program.

However, there are many users who can resolve various QuickBooks issues by contacting QB tech professionals. But, users can also resolve many issues by their own. One such problem arises when a user updates Windows 10 and find himself unable to open QuickBooks company file after the update. Here is the potential solution to this problem. Follow the below steps to fix this issue.

Related: How To Fix Automatic Mileage Tracking Problems with QuickBooks?


Steps to fix “QB company file won't open after Windows 10 update” problems

At times, users are asked to provide Windows password within QuickBooks. Or, users may find an error that says that QuickBooks software is available on your computer to allow shared connection with the company, but it is not able to communicate with the file.

You get this message after updating to Windows 10, because the Windows software secured access to your printers, shared files, as well as public file on a network through Windows password. And because of this, you find error message as described above. Though, the message may vary depending on the QB or desktop software you are using.

Moreover, problem can be resolved easily and by making some changes to your network related settings on your Windows 10 computer, you can fix this issue. Simply follow the below steps to resolve this problem.

Step 1:

First of all, you need to go to the Sharing settings of your Windows 10. For this go to the Start Menu and then type “sharing” to search for it.

Step 2:

Once you type “sharing,” several options will appear, from here select the Manage advanced sharing settings option.

Step 3:


After this you'll be in Network & Sharing Window, click on down arrow button (found on the bottom right corner) and then choose All networks that'll expand the settings.

Step 4:

Now, click on the button labeled as “Turn-off password protected sharing” to toggle it. 

Step 5:

After this, click on the Save changes button.

Step 6:

As soon as you complete the above steps, open QB and then try to connect to the Company file. This time the company file should easily open, if not then there might be some other network issues. The following reasons could be the causes of network issue:

  • QuickBooks hosting database servers is not correctly configured or multiple-configured.
  • Not able to open the necessary firewall ports on both the client workstation computers and server. 
  • The "file sharing" settings is not properly configured on the server system.

Related: 5 QuickBooks Issues and How to Fix Them?

So, follow these simple steps to fix this. But in case, a user is not able to fix the issue, he/she can take immediate help from the professionals who are readily available for resolving your issues. Users can easily fix all sorts of problems with their QB software. Whether there is an update issue, software not working, unable to fix any other glitches, with the help of skilled experts you can easily resolve all issues in no time. Simply contact our Quickbooks customer service phone number 24/7 [icustomerservice.net/quickbooks-customer-service] to get complete assistance for resolving QB issues.

About Wendy Murphy Innovator   Tech Consultant

27 connections, 0 recommendations, 69 honor points.
Joined APSense since, February 15th, 2018, From Miami, United States.

Created on Mar 14th 2018 07:25. Viewed 384 times.

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