New York Niche Recruitment/Staffing Firm Helps You Find Customer Success Talent

by PRC Agency PR

According to the latest studies, 80% of customers are willing to pay extra for a better customer experience. This translates to billions of dollars each year for a FEELING that one is being taken care of.

Is your company investing in its Customer Success? We can help you.

Customer Success 1, Inc. introduces itself as a niche recruitment and staffing agency focused entirely on the Customer Success industry. We are set to provide unparalleled talent acquisition services to brands seeking Customer Success talent in the United States.

Learn more about us at https://customersuccess1.com

Customer Success 1 addresses a huge need in an emerging industry currently in high demand. We will focus our efforts heavily on working with tech start-ups, including Software-as-a-Service (SaaS) providers and other cloud-based companies.

We can help you find suitable candidates for the roles of Customer Success Manager (CSM), Customer Success Analyst, CS Operations, Director of CS, Vice President of CS, Chief Customer Officer, and more.

"Customer Success is experiencing exponential growth right now and the demand for Customer Success Managers is in virtually every industry, from software & IT to health & wellness, to education,” Founder & CEO Justin Arnold says. “Companies understand that in order to survive in today's business climate, they must adopt a customer-centric philosophy throughout their organizations. Our job is to make sure they have the human capital to grow, scale, and thrive. For Customer Success candidates, it is an exciting time. The demand for opportunities far outpaces the supply of experienced CS talent right now."

The term "Customer Success" describes an organizational philosophy that puts customers at the center of a business by ensuring its customers achieve desired outcomes and realize value through their use of a product or service. Typically, businesses utilizing a subscription based recurring revenue model require a dedicated team to lead this aspect of customer relationship management. Experts clarify that tech startups should not wait for their customers to contact them (which usually means they have a problem); rather, they should invest in a dedicated Customer Success team to proactively improve customer health, reduce customer churn, and increase customer advocacy.

Arnold says that he already has ambitious plans for future growth in the works and intends the company to expand globally. The company's slogan is "Better Talent, Better Outcomes."

Arnold writes, "We have the privilege of helping brands that produce cutting-edge software and other goods and services that impact the lives of millions of people globally every day. We help our clients locate talent that will help their customers achieve successful outcomes, which in turn leads to happy, healthy companies around the globe. Happy and healthy companies are able to take care of their employees and happy and healthy employees are then able to take care of their families and their communities. I'm amazed at the impact we can have on the global community."

Focus on creating a bigger impact with your customers today. Go to https://customersuccess1.com so you can learn more.