Articles

My Arlo Camera Offline; How Can I Troubleshoot It?

by Cynthia Parker Security Cam Helpline

Tired of searching on the web for “My Arlo Camera Offline, how do I fix it”? Security cameras are now an important part of our society. From roads to offices, shops, and personal premises, you will see the security cameras to have an eye.


With the help of security devices, the crime rate decreased significantly. This is why one should have at least one camera installed at their place. Don’t confuse a number of security devices as Arlo is one of the best of all. It comes with a number of features that help you to handle it easily.


Similar to any other security device, sometimes the Arlo camera stopped working properly. It could be because of the reasons like bad wifi configuration, weak strength of the signal, power glitches, etc.


In this guide, we are going to take a deep analysis of why your Arlo camera is not in online mode.


How To Fix Arlo Camera Offline Issue?


If your Arlo Won't Connect to WiFi, Log out of the Arlo app on your browser or mobile app, and log in again after a while. If still, Arlo camera appears offline contact us now.


Here is the step-by-step solution to resolve the issue.


  1. Unplug the Arlo camera, remove and reinsert the battery


  • No LED light means that either it is not installed in the correct manner or else the battery is dead completely and needs to be replaced with the new one.


  • Double blinking amber LED light on the Arlo camera means that the battery is critically low.


  • In case the battery is very low or dead completely, charge it fully and then check if the Arlo Camera Offline or not.


  • If the battery is charged sufficiently but still the LED does not have any light, you must check the Arlo camera’s settings for the same. Log out from the Arlo app and log in again after a few seconds. 


  • Still, Arlo Camera Says Offline?  Move the base station to an area with the maximum network coverage.


  • If you have tried all the steps but still Arlo Camera Going Offline, reset your Arlo camera and complete Arlo setup again. Don’t know how to reset the camera? Dial the Arlo Customer Service Phone Number now.


  1. Check the LED Light Behavior Of Arlo Camera


  • If your LED blinks blue rapidly, this means Arlo is connected to the cloud. You need to log out of the Arlo app and back login after a while. Try another troubleshooting method if still your Arlo Camera Offline.


  • Blue and Purple LED blinking light means that the camera is connecting to the network and the cloud. In this case, you have to wait for the LED behavior to stop changing and then check it again.


  • Solid Blue LED lights mean that Arlo is not connected to an Arlo account. Hence, complete the setup process again. Want to know how to Setup Arlo device? Dial the Arlo Security Camera Customer Service Phone Number now.


  • If the LED lights are solid amber then it means that you have not inserted any SIM card or the card is damaged completely.


  • If the LED blinks amber slowly, it means the camera doesn’t have LTE network coverage. Hence, shift the camera to an area with maximum LTE coverage.


  • Arlo LED blinks amber and blue means the device is receiving a firmware update. Hence, don’t open the battery compartment or unplug the camera until the update will not be completed successfully.


Conclusion


Tried everything but still Arlo Camera Offline? We are 24*7 available for our customers. Dial the toll-free Arlo Security Camera Customer Service 1 805-791-2114. 


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About Cynthia Parker Innovator   Security Cam Helpline

10 connections, 2 recommendations, 75 honor points.
Joined APSense since, August 20th, 2020, From Dover, United States.

Created on Feb 10th 2022 00:33. Viewed 343 times.

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