Q:
MB star Compact C4 can not find the hard disk and the system display following error
message: “A disk read error occurred. Press Ctrl+ Alt+ Del to restart-”
A:
There are two possible reasons: 1. Poor connection between computer and hard
disk. 2. The hard disk is broken. Unplug the hard disk and reinstall it. If it
still fails to use, buy a new hard disk. Q: How to install
MB Star Diagnosis C4 starfinder? A: It doesn’t need to install starfinder, directly open "c:
\programfiles\web_etm\index. html " Q: When install MB SD Connect C4 Xentry
software, meet the error: "Internal error: (3. 17)-3. 173 you must contact the
User Help Desk"
A: Do not set the file“lic-key-2” to “read only”. Q: After I
connect MB SD C4 to the car, SD C4 has no voltage on the PIN8 OBD cable, but
when the ignition key on the second position, the PIN8 cable voltage is 12V.
What’s the problem? A: You did not start the car. The PIN8 will display voltage
value after start your car. Q: Why my MB SD Connect C4 moveable hard disk does
not display? A: You should use USB cable to connect the moveable hard disk and
the computer. Then firstly install "setup. exe", after that install Mercedes
Benz software.