Major Responsibilities of Concierge Guard to Address Security
by Steve Martin Best security service providerWhen you walk into
an apartment, condominium or townhouse, the first face that will probably greet
you is the concierge security guards. Unlike private houses, housing complexes
hire concierge staff who serve as gatekeepers for access control in and out of
the building. Concierge security do more than just answering calls, granting
access to guests, arranging tours with agents, and coordinating and maintenance
of units and common areas.
Here is a
breakdown of the main duties of a highly trained concierge security guard.
Administrative
Bookings
One of the main
duties of a concierge guard, especially in multi-level buildings, is to monitor
elevators and maintain a list of everyone using these elevators. By managing
who gets access to the building elevators and the floors they can get into,
these guards add an extra layer of protection from unauthorized access and
crime. Condominium concierges also manage booking for other areas in the
complex, including common areas and public facilities like rooftop lounges, gyms,
swimming pools, and other recreational facilities.
Mail and
Package Monitoring
More and more
parcels, packages and orders are being delivered every day, with some of them
reportedly being stolen. Depending on the size of the living complex, a security
concierge can liaise with courier services and mail delivery. They can securely
receive packages from the post office and other delivery services and forward
them to your suite or address. Concierge can also scan and weigh packages and
even report suspicious deliveries to the authorities. They ensure that packages
and mails are directed to the correct recipients and not get into the wrong
hands.
Owner Access
Concierge guards
are responsible for giving condominium owners rightful access. Remember that
condos are all in one building and use fobs or key cards instead of physical
keys. The concierge should program these key cards to open one door and
restrict access to certain floors or areas of the building. Keys cards that are
correctly programmed improve condo security and make it harder for
non-residents and outsiders to gain access to these units. If unit owners lose
their keys, the concierge can assist by giving a temporary spare key and
arranging for a professional to change the lock.
Security
Concierge staff
plays a crucial role in keeping the residents and property safe in a condo
complex. These professionals help deter vandalism and crime by patrolling the
premises and looking out for unauthorized trespassers and suspicious activity.
They can do patrol duties like driving a circuit around the property, and
conducting mobile foot patrols in every floor, stairway, elevator and common
area. They can also assist in parking control and inspect underground parking
lots for any unlawful activity. Security concierges are given access to CCTV
systems to monitor the premises.
Emergency
Response
In any unfortunate
event of health and fire emergencies, a trained concierge guard in first aid,
CPR and emergency care is helpful in calmly initiating an emergency response
and form a liaison with police, firefighters, and ambulance. Other
non-life-threatening emergencies consist of power outages and floors. This
function is the reason why it is important for concierge guards to maintain and
regularly improve the disaster response of the building. If the residents
cannot get a hold of the right person, they should be able to trust that the
concierge can.
Concierge guards
also serve as the first point of contact for all residents, visitors and
guests. They are the first line of defense against trespassers and authorized
intruders, and control access in and out of the building and common areas,
ensuring that only those allowed are permitted entry. These professionals are
the first line defense against bad elements, protecting you and your property
against vandalism, theft and other dangers.
About Security Services
Security Services
is considered one of the top security service providers in Sydney, Melbourne
and throughout Australia. They provide affordable 24/7 security solutions,
specializing in giving security guards to retail, hotel, construction, event industries
and commercial, among others.
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Created on Sep 16th 2022 02:36. Viewed 159 times.