Logan Auto Repair Protects Your Car's Warranty

When you are in the market for an auto service in Logan, you need to be sure that you find the right Logan auto repair shop, so that you don’t put your warranty in jeopardy.

Some people believe that when you purchase a new or second hand car you have to go back to the car dealership who sold you the vehicle for all of your services during the life of the warranty. This is incorrect, because under the warranty you can take your vehicle to any qualified mechanic or local auto repair shop, so long as they adhere to certain rules.

Rules for auto services during the warranty period

The Australian Competition and Consumer Commission state that a dealer cannot declare the warranty voided, simply because you had your vehicle serviced elsewhere during the warranty period.

As the purchaser of the vehicle however, you have an obligation to ensure that the Logan auto repair centre you chose - uses qualified mechanics and that the service matches the manufacturer’s specifications. So you can’t perform the logbook services yourself under a warranty – not unless you are a qualified mechanic.

You also need to check that the local auto repair shop only uses genuine parts on your vehicle or parts that are of an appropriate quality. This means that if any parts on your vehicle need replacing during the service, they must not be cheap knock-offs, but they must be genuine parts or of a quality that matches genuine parts.

A qualified mechanic will know all of this, but it doesn’t do any harm just to confirm these points with them when you book in for an auto service in Logan.

Rules for auto repairs during the warranty period

On the other hand, if your vehicle needs to be repaired during the warranty period and the problem has arisen outside of the service, then you do need to take your car back to the dealership. This is because you will need to claim the repairs under your warranty, so the dealership will want to inspect the vehicle and perform the repairs themselves.

So the take home message is that you can use your local auto repair shop for your services, but if you need any other repairs on your vehicle then take it to the dealership during your warranty period.