List of Do’s and Don’ts While Outsourcing Delivery Service

by William Norton Expert Delivery Executive who is associated with S

Using the delivery service of 3rd party courier firms is common in business these days. Read this article to know the things to do and things to avoid while you hire a delivery service provider.

Delivery services are used more and more in recent times for both personal as well as business-related purposes. Shipping packages is a vital part of every trade and should be done with perfection because, in the end, customer satisfaction matters the most. The more efficient your delivery process is, the more likely of your clients to stick to your brand.

This article tries to guide you with several do’s and don’ts that you need to follow while choosing any delivery service partner. These points will ensure that your shipping process is well-organized and helps your business to stay ahead in the competition.

First, starting off with the things you should “do” while using a courier service.

Check the list of items you are allowed to ship

Business clients often make this mistake of not mentioning the type of products that need to be shipped. Make sure your parcel is not in the list of exclusion by the courier company like hazardous, inflammable, poisonous, or infectious materials. Clarify regarding the items eligible and not-eligible for shipping before placing the order.

Double-check and verify the order details

As a customer, it is your duty to provide accurate information to the courier company about your package to be shipped and delivered. This assists the courier staffs to work smoothly without any confusion and deliver on-time. For instance, missing out on contact details of the recipient can become a big hurdle for the delivery staff assigned for the job. To check the availability and know the location details, it is important to stay in touch with the recipient before delivery.

You should have patience

Courier firms always prioritize on-time delivery over anything. But in the midst of a pandemic, health and safety of the delivery staffs and other employees are also important. As all of them now have to follow some Covid-19 protocols like sanitization, no-contact service, thermal screening, etc, you are requested to have some patience and cooperate with these things.

Now, coming to the Don’ts while using the service of a courier vendor, let’s see what these are.

Never pack your items loosely

No one wants their items to reach the destination in multiple pieces instead of one piece. So, its better you take precaution beforehand. Do not pack delicate or tiny items in a big box and for fragile pieces and electronic gadgets; cushion them properly either with bubble wrappers or polystyrene. If you want your packages to be received in intact condition and not mishandled, then mention the type and nature of your parcel. Sometimes, when the agency is not aware of the products inside the package, wrapping and tossing of the items cause damage.

Never disregard the shipment dimensions

Every courier agency has its standard dimension regarding the weight and the size of the package to be handled. If you know this earlier before placing your order, it can help you get an accurate quote from them.

By following these above-mentioned do’s and don’ts, you can assist a delivery service partner to perform more swiftly and efficiently. When you know the rules and comply with them, you are helping the agency to get your packages delivered right on-time to your customers.

William Norton is a Marketing Manager at Smart Delivery Service, a courier firm that offers expedited delivery service in Dallas. You can reach out to them anytime for on-demand, same-day and scheduled delivery services.