Technical glitches while downloading the latest updates in QB can lead to QuickBooks Error Code PS038 on the screen. This error code can prevent users from completing the payroll update process and can get triggered due to some common causes, like an outdated or inactive payroll membership status. If you are encountering QuickBooks Error PS038, you can follow the troubleshooting steps given below to easily eliminate the update issues.
You can reach out to our team of QB professionals at +1-855-856-0042 to get immediate assistance with the update issues in case the given solutions seem too technical or difficult to comprehend.
Common Causes & Possible Scenarios Leading to QuickBooks Payroll Error PS038
QuickBooks error message PS038 can get triggered due to the main reasons & major scenarios given below –
- Your QuickBooks Desktop application might be outdated or obsolete, and the old version might be incompatible with the latest payroll updates in the app.
- The paychecks might be stuck online while sending the payroll data, which can prevent users from running the payroll function or updating the feature.
- The QBW company files might be damaged or corrupted, and the data files might be broken or have an incorrect file extension.
- Your payroll subscription status might be dormant, expired, or outdated, and the subscription might prevent users from downloading the latest updates.
Methods to Quickly Terminate QuickBooks Desktop Error PS038
QuickBooks payroll update error PS038 can be easily eliminated by using the troubleshooting steps given below –
Step 1 – Review the Stuck Paychecks from the Edit Tab of your QB Desktop
You can rectify QB error code PS038 by reviewing the paychecks stuck online from the edit menu.
- Open QuickBooks, go to the Edit section to choose the Find button and go to the Advanced tab.
- Select the Choose Filter Segment option and click the Detail button to hit the Summary option, followed by selecting Online Status from the filter segment.
- Now, access the drop-down list, select the Online to Send option, and choose Find to locate the unsent paychecks, once done, run the rebuild option in the next resolution step.
Step 2 – Activate the Verify/Rebuild Utility from the File Section to Mend the Data File Damage
You can fix the update issues in QB by running the verify/rebuild tool from the file tab in the following manner –
- Open the QuickBooks File menu and go to the Utilities section to choose the Verify Data option, followed by running the file verification process.
- If some issues are identified, select the Rebuild Data option from the Utilities tab to run a rebuild process, and hit the Rebuild Now tab.
- Next, let the tool fix the data issues, and once done, rerun QuickBooks to download the payroll updates and check if the PS series error is rectified.
Conclusion
QuickBooks Error PS038 can be reliably terminated by using the detailed steps given above. In case the update issues persist and the troubleshooting solutions are ineffective, you can call our team of QB technicians at +1-855-856-0042 to get direct help with the same.