Learn how to protect your online reputation as a CAHPS Surveys

by Johnson Davis ORM Survey How a patient selects a doctor depends on various factors including referrals from other physicians, recommendations from friends, and even word of mouth. Therefore, when it comes to doctor selection, you will find that the online reviews and social media play an increasingly important role. According to one study, it was found out that when choosing a doctor, 60 percent of patients consider CAHPS Surveys very important while 40 percent rely on Social media for physician rating. At least to potential new patients, a poor online reputation can damage the doctor’s training and education hence portraying a bad picture. As a matter of fact, while using the same one-to-five-star system, websites that were originally designed to rank restaurants or hotels are now being used to review medical professionals. Just the way a poor rating can deter a consumer from trying a new hotel or restaurant is the same way it might keep a prospective patient from selecting a physician, with similar financial results.

On the other hand, a physician’s practice can also be negatively affected by the absence of online ratings and reviews. A 2015 study on medical online reputation management showed that 70 percent of the patients who could find some positive reviews about their doctors online trusted them more as compared to doctors who lacked online reviews at all. Therefore, this means that when a physician has some information about them online, then they are more likely to be selected by the patients who viewed their profile. As a doctor, you have to make the well-being of your patients a priority because you devoted many years of training and education for your career.

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Created on Dec 31st 1969 18:00. Viewed 0 times.

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