Latest Technology Based Features in Virtual Phone System

by SONIKA DHALIWAL Professional

In this technology-based world, many options are available to connect with other people. Connecting options are available with advanced facilities that a person can connect with another person in any corner of the world. Video calls, voice calls, and instant messaging are common ways to connecting with people. But, such ways required a high amount of charges. If you are in business or own a business, then it is good to have one toll-free phone number. Yes! You heard right, a toll-free number is one of the best options because the caller does not need to pay any charge. This number is available for 24 * 7 so that the caller did not wait for a specific time to connect.

The toll-free number is given through a virtual phone system. There are many providers of virtual phone systems as well as evoice alternatives providers in the market with different packages. As a businessperson, you have the option to choose the best providers because everyone wants the best and updated virtual phone system. This calling system is becoming more popular as it is a cloud-based system and can be integrated with mobile phones and laptops. Except for such type of integration, many other features are also included in the virtual phone system. Some features are given here.

Unique features available in virtual phone system are:

· High-quality sound

· Auto receptionist

· Toll-free

· Forwarded call to any type of device

· Multiple extensions

· Voice mail and transcription

· Customer greeting

· Dynamic task management

· Email request

· Facebook and Twitter messages

· Call history

· Call recording port existing number

· Free talk up to 10000 minutes

· Call queues

· Call routing is available for blacklist

· The existing phone system can be used

· can be used on android and iOS mobile device

· Conference calls

· DND status

· Permanent reports

· No need for extra hardware

After having a toll-free phone number for business, place it on your website so that customers will give you feedback about products and services. One of the best things about this type of phone system is that in a single time, more than 100 callers can call you and a business executive will attend all calls. No customer will know that there is another call that is also going on. The single phone number will have multiple phone lines and multiple executives are available on every phone line to solve the queries of the customer.

Many businessmen are using virtual phone systems for many years and they know their impact on business growth. If you are new to the business market, then it is a positive point for you to have a business phone number. All calls will be recorded for future records and all records maintained in the virtual phone system database. The database is maintained at two stages. One stage is user-level and another stage is the virtual phone system provider level. Voice quality of all calls will be high and there is no dropping of calls while communicating.