Kindle keeps Shutting Down

Posted by Lisa G.
4
Oct 4, 2018
453 Views
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Steps to fix:- 

  • Make sure your Kindle Fire HD is fully charged.
  • Try to reset your Kindle by pressing the power button by 20 seconds and then wait for 5 seconds then press the power button to turn on your Kindle Tablet.
  • If the problem is just that the screen goes off, then go to Settings > Display > Screen Timeout and set it to be higher or Never.
  • If you feel that your Kindle Fire HD is heating then remove the Bumper or Case if any on your Kindle and leave it for a while till cools down before turning on.
  • Try to use different cable or charger to make sure the battery is fully charged.
  • Your penultimate option is to back up all your files and perform a factory reset. Go to Settings > Device > Reset to Factory Defaults > Reset.
  • If still the problem is there then contact Amazon for replacement.

Kindle Fire Tech Support
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