Is Your Cloud Service Provider Reliable?

In today’s fast-paced world, your business ought to have everything a customer demands. A small delay costs dearly. This is where cloud services play a major role, especially in the survival of your business. Cloud computing is a technology that brings you in competition with similar businesses. You can easily get connected with other businesses as well as customers thereby registering high growth. Finding reliable cloud services in the USA is an intimidating task but with the help of the Internet, nothing is impossible.

Do you know it is not the cloud itself that boosts or declines the business; it is the cloud service provider? Can service provider realistically guarantee zero downtime? Over the years, there have been many cloud profile failure cases. However, most people fail to acknowledge that it is not the cloud that is unreliable; actually, it is the service provider.

If you encounter cases of cloud service failure, this should not deter companies from using cloud services, but reinforce the need to connect with the right service provider.

Next generation data centers

Make sure your cloud service provider invests in the best, next generation data center technology in order to deliver an uninterrupted service that grows with the client as time passes by.

A proactively monitored network

All cloud service providers should provide round-the-clock support, but it is not mandatory that all are able to offer similar services. Make sure the core network is monitored 24/7/365 so that there is unbroken data and applications whenever required.

Resilient application platforms

Voice, data, desktop cloud applications should be resilient. In addition to this, they should be subjected to 24/7 support from the maintenance team. With this, the chances of downtime are significantly decreased. Your service provider should make ongoing commitments and fulfill them as per the deadline.

Businesses easily get captivated by Service Level Agreements that offers 99% uptime. However, most service providers try to magnetize customers by offering fake assurance and promises that put the customer in a compromising position. Nothing can be done once the data is lost and damaged.  The reputation, credibility, and thousands of pounds of an organization are lost due to the lengthy outages.

If you want to savor cloud services in the USA for running your business smoothly, don’t trust any random company; rather rely on an experienced one. So the next time whenever you hear about cloud failure, don’t feel the cloud was at fault because now you know the cloud service provider was unreliable.