INTUIT Customer Service: Say Goodbye to Your Worrying Days!

Scott Cook, the man behind Intuit Inc., himself wouldn’t have imagined how his transitory flash of an idea would change the landscape of paper pencil based personal accounting and stamp an indelible mark on future business proceedings. His brainchild, Intuit  aims at solving everyday needs of  finance individuals and businesses alike by its extensive and diverse core product line up: TurboTax, Mint, Quicken for individuals, Checks & Tax forms, Payroll services, QuickBooks for Small Businesses, Tax Online, Lacerte and QuickBooks for Accountants, to name a few. With a solid revenue of US $4.5 billion and sprawling 8500 employees, it has also been featured in Fortune’s “Top 100 best Companies to work for” for the past several years.

Any well-established business or a new venture, for that matter, requires a blend of services at its disposal to help its users or customers to efficaciously streamline and maintain their processes. For the said purpose, a dedicated workforce of individuals is hired and trained to resolve day-to-day issues of the embattling users. These individuals are consummate in fixing product glitches and are called technical support executives. Apart from them, the “digital” information broadcasting services like online communities, blogs, webinars, video cast and podcasts are also doled out to firmly hold their customers and share valuable information.

With several distinguished products on the run, Intuit has multiple online communities and dedicated support to address the grievance and redressal issues. QuickBooks Online community for small Business owners, Quicken online community for Quicken users and the ones who seek out help with personal finances, Accountant Online Community for accountants and Jump-up – a free social networking and resources site for small business owners and startups. To dig deeper, this article endeavors to unveil various Intuit Supports in detail.

TurboTax Support: TurboTax is tax preparation software which facilitates expeditious and error-free preparation of premier investment & rental property tax, home & Business tax, Military tax and filing an IRS tax extension. TurboTax website help provides both active and passive help. To engage passively, you just have to input your Query on "Ask" panel and the search algorithms will list out the similar queries. While to actively seek out a personalized answer from the community, you need to Sign-in.

Quicken Support: Quicken, an acclaimed finance platform helps to import bank transactions securely, projects incomes and expenses, creates the budget, snap and store receipts, to name a few. Go premium, and you receive many more appealing services. The Quicken has its own dedicated website. The Quicken community can also be found there with other information broadcasting services like blogs videos and podcasts. The community works the same way as mentioned above for TurboTax Community.

Payroll Support: To alleviate the frustration of correcting calculations in wages, to keep up with the deadlines fixed for paying Federal & State laws and Filling those long and indecipherable tax forms, Intuit came up with its Payroll service. With Basic, Enhanced, and Full service, it is also integrated with QuickBooks and Accountants, the other Intuit services. Payroll Support its users with a Payroll community, Live Chat support and an expert-led online training.

QuickBooks Support: A double entry accounting software for small businessmen and finance individuals, it strives to bring a complete package to address issues like tracking income and expenses, sending invoices, managing and paying bills, backup and restore data. The QuickBooks support brings with it a sprawling QuickBooks online Community, tutorials, small business center and an integrated service to locate an expert for managing your business.

Additional Support: Along with Intuit’s primary product lines, they themselves feature a long list of services for its customers. Take, for instance, QuickBooks' Accountants, Enterprise, Payments and Point of Sale services. Also, Intuit has played out mergers and acquisition games as well to expand its portfolios. Intuit's Lacerte and Mint are the result of such acquisitions. Though Lacerte is using the Accountants' platform to respond to user's queries, Mint has its own dedicated web space to promote its services and support.

The author has been writing articles about Intuit Customer Service and about various ways of obtaining it since several years. He also publishes articles for Intuit Technical Support and other Intuit products from time to time.