Information For Consumer Protection and Consumer Awareness by Voxya, Consumer Forum Onlineby Kanika Goyal Online Consumer Forum
Consumer Protection Act 1986 was established with the main purpose. This act protects and promotes the interest through speedy and inexpensive redressal of their complaints and grievances. According to consumer right act "A consumer is a person who buys any goods for consideration." If you purchased any product and you've paid cash for that product or services then you are a consumer. If you purchase goods on installment or in advance for a promised product then you are also a consumer. If any company or manufacturer who doing exploitation of consumer and then you are able to file consumer complaints against the company at any consumer complaints forum. According to Consumer Protection Act 1986.
There are six consumer rights are listed here:
- Right to safety
- Right of informed
- Right of choose
- Right to be heard
- Right to seek redressal
- Right to consumer education
Ways and means of consumer protection
- Self Regulation
- Business Association
- Consumer Awareness
- Consumer organization
Consumer Need To Know
A consumer also needs to be aware of their rights and need to know following things before purchasing goods or services which are given as below:
- Check various goods and services available in the market.
- Check ISI mark, PPO Mark, and other Mark before purchasing goods.
- Study the risk annotated with the product and services and follow manufacturers to use the product safely.
- Read the labels carefully.
- Be honest and fair in dealings.
- Always ask for cash memo
- File a complaint with appropriate consumer forum in and of shortcoming in quality.
Where to File Consumer Complaint
If you feel you are cheated by a company then you can file a complaint against the company at Voxya, online consumer complaints forum in India. It is a unique platform where a consumer can file a complaint against the company to resolve quickly and get an optimal solution for their consumer problem.
Created on Jan 10th 2018 02:06. Viewed 501 times.
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