Importance of Cloud Telephony in this Digital Era

by Atul Gupta Cloudtelephony

First of all, we will discuss “What is Cloud Telephony?”, after that, we will explain its Importance and advantages.

What is Cloud Telephony

Basically, Cloud Telephony is one of the best business communication technologies where all communication devices and applications are hosted at the Cloud Telephony Provider’s premises, which is very helpful for businesses.

If anyone is interested in using Hosted Telephony or Cloud Telephony then they don’t need to install any software or buy any hardware to get this service started in their workplace. Cloud Telephony services can be an IVR, Call center setup, call recording, virtual number or call forwarding. It can be started on a traditional phone system, mobile or a computer system like Laptop, desktop, tablet, etc.

 5 Advantages of Cloud Telephony

In the Digital Era, all types of business all over the world, regardless of its size and length have been switching to Hosted Telephony. Cloud Telephony offers a wide range of advantages that could meet the growing demands and needs of businesses.

Through this article, we are explaining its importance and advantages for Businesses:

It Can Improve control, access, and efficiency

When any business converts their communication system to Cloud Telephony Solutions will let, they have more precise control and access to both the connected devices and valuable data, which is very good for a businessman.

Once business phone number is hosted in the cloud then they can be accessed from anywhere all over the world. All data move along with them wherever they go and hence there is no chance of data loss.

Apart from the traditional on-premise solutions, Quality-based hosted solution will ensure a user-friendly interface, with a consistent look feel across multiple platforms. 

In this technology, users would have full control over the extension level call forwarding and any system administrators can make changes to certain features like ring groups and auto attendant.

Continuously Updated

Hosting a business communication system in the cloud never leaves its services outdated. With a quality hosted solution, every new update in technology will be updated on their respective communication system. Hosted Telephony has some more advantages such as we can face the digital world more confidently by moving our communication system to the cloud.


If Once business communication systems have been moved on to Cloud then you do not have to invest today for the future. If once you buy this for your business then it is scalable and can be used in any platform or expanded any environment. This modern telephony systems are very efficiently scalable to meet any future growth in any organization.

Reduced Cost

It also helps you reduce the costs without reducing any quality. This telephony system also helps to eliminate the costs of expensive ISDN/PSTN or mobile and landline calls by giving free call services. Through it, you can also remove the maintenance costs, SIP trunks, IT overheads and so on. Cloud Telephony provides communication at a fixed monthly cost, which is also within your budget.

These are some important factors, which are very helpful for your business. So, you should opt for it.  

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About Atul Gupta Freshman   Cloudtelephony

7 connections, 0 recommendations, 24 honor points.
Joined APSense since, June 13th, 2019, From New Delhi, India.

Created on Jan 29th 2020 23:43. Viewed 480 times.


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