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HP Printer Printing Multiple Copies: How to troubleshoot it?

by Maria Jhon Blogger

Now, our entire work in office or home has become dependent upon computers or laptops. Though for documents, softcopies are now a significant option, we cannot deny that there is still no replacement of hard copies. And, for taking out hard copies, we obviously need a printer for the same. Despite having innumerable printer brands in the market, HP or Hewlett Packard is considered to be the best brand for manufacturing and selling printing machines. However, there are a few issues related to the HP Printers, which affects the performance of the users. At times, the users have to come across the HP Printer printing multiple copies or HP Printer error code 79 quite often. In such a situation, one should contact the HP Customer Service for troubleshooting the problems. Meanwhile, you can also go through the steps that are given below that you can use when HP Printer prints multiple copies unwontedly.

What to do when HP Printer Prints Multiple Copies?

At first, you need to change the number of copies. And for that, you need to follow these steps:

  • Make sure that you have pressed the Windows button, and then go to the “Control Panel”
  • Next, you need to ensure that you have clicked on the button for “Control Panel”
  • Here, you are supposed to navigate to the section for “Hardware and Sound,” which you can avail from the “Control Panel” section.
  • Now, make sure that you have chosen the option for “Devices and Printers”
  • From here, you have to go to “Printer Properties” section, and then you can choose the “Number of Copies” option from there
  • Now, change the number of copies to 1.

Secondly, you are supposed to enable the Bidirectional support option by un-checking the box.

  • At first, you need to go to the “Control Panel” section
  • Go to the “Hardware and Sound” option, and then go to the “Devices and Printer” option
  • From here, you are supposed to choose the name of the printer, and then right click on the same.
  • Now, you have to choose the option for “Printer Server Properties,” followed by clicking on the “Ports” button
  • Here, you need to check if the if the checkbox for “Enable Bidirectional Support” has been checked or not. If yes, you have to uncheck the box.
  • To save the changes that you have made, you need to click on the “Apply” button

Thirdly, we would recommend you to install the latest printer driver in order to get rid of the problem.

  • At first, you need to go to the “Devices and Printers” section, and then you have to click on the “Add a Printer” button
  • Now, you will get to see the option to choose a device or printer to add to this PC.
  • If you don’t get any option, you may choose the below-given link for “The Printer that I want isn’t listed.
  • Now, choose the button, followed by clicking on the “Next” button for moving on to the next step.
  • Now, choose the Windows update button, and go ahead with the same.

Contact HP Customer Service to fix HP Printer Printing Multiple Copies Problem

In the end, if nothing works, make sure that you have taken the technical support of the expert team by dialing the HP Customer Service. Once you contact this number, you will be able an instant help to fix HP Printer printing multiple copies issue permanently.


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About Maria Jhon Advanced   Blogger

33 connections, 0 recommendations, 106 honor points.
Joined APSense since, March 15th, 2018, From California, United States.

Created on Sep 13th 2018 02:45. Viewed 797 times.

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