How to Troubleshoot Comcast Email Issues

  “And you are unable to send email using Comcast account; what to do now?”

You can easily fix most of the common problems of your Comcast email account with some basic troubleshooting. The very first thing we need to check the computer and internet connections are connected and working properly. Also check your email client; it should configure properly. When you find any problem with it, check with your official Comcast account and fix it. We have some common issues and their respective solutions; you can use to do troubleshooting on your own.

Check Comcast equipment

You should check the modem and router of Comcast internet are connected properly. Also check the cables are connected and not loose. If you find any cable is broken or not connected properly, then connect Comcast for replacement.

Use correct email protocol to with an email client

When you configure your Comcast on an email client, you need to make sure that you are using the correct protocol. There is a difference between MAPI, POP and IMAP; and their respective settings too. You need to make sure that you are using the protocol which supports both Comcast Business email and your preferred email client.

Check for blocked port

When you find that you cannot send email using your Comcast account even after using the correct settings, then you should check for the blocked port. Comcast uses to block some port for security concerns. You should check whether the port you are using is blocked or not.

Problem with large files

When you are unable to send large files using your Comcast email account, you need to understand the maximum file size. Comcast allows you to send attachments of 20 MB per email including the email content too. If you exceed this, you have to face this error. We recommend you to avoid exceeding this limit.

Use Comcast Webmail

When you don’t have much of time to fix your Comcast account and you want to get it fixed, you can choose Comcast webmail. This works in all cases when you cannot access your Comcast email account using an email client. Simply go to Comcast Webmail on your browser and sign-in with your account details.

Missing email after configuring an email client

This is a by default feature of most of the email clients that they will delete the old messages after a certain period of time. You should make sure to delete mails which are in no use or you don’t need them any longer. This will create some space so you will be able to send emails without any interruption.

You can also go here :- Comcast support for help customer service regarding to email issues.