How to Resolve QuickBooks Update Error 15107?

Seeing simply “Error 15107” with no additional details after trying unsuccessfully to open your QuickBooks company file understandably induces frustration. But a few simple checks can quickly resolve this vague error and restore access to all your essential financial data, customized settings and reports relying on that file.

Let’s explore what causes QuickBooks Error Code 15107, as well as actionable troubleshooting steps to definitively fix this error by relinking your company file appropriately again within QuickBooks.

What Triggers QuickBooks Error Code 15107?

When attempting to open the QuickBooks data file storing all your business transactions and accounting configurations, Error Code 15107 indicates a disconnect. Specifically, something is preventing QuickBooks from being able to reliably locate or interact with the company file.

Typical causes include:

● Recently moving company data to new folders or external drives without updating the links within QuickBooks

● Company file associations being redirected incorrectly to other programs, blocking QuickBooks access

● Permissions on the company file or containing folders suddenly becoming excessively restrictive

● Damaged file pathways and references due to outdated QuickBooks system configurations

Figuring out what recent changes may have impacted company file availability provides the fastest route to resolution.

Step-by-Step Guide to Resolving QuickBooks Error 15107

1.      Search desktop, documents folders and connected drives for the company file in case it was recently moved unintentionally

2.      Validate QuickBooks is set as the default program for opening company file types (.QBM) via Default Apps settings

3.      Review permissions on both user accounts attempting access plus company file storage folders for any overrestrictive changes

4.      In QuickBooks, Update company file location links accurately under Open or Restore Company > Restore from Backup options

5.      Leverage QuickBooks Database Server Manager to fix file directory links and environment references that may be outdated

Once current file location pathways are correctly reestablished interacting with company files again, Error 15107 should dissipate.

Stay Proactive!

While solving Error 15107 reactively is straightforward, sticking to a few company file maintenance best practices keeps annoying access errors away completely:

● Maintain company data in a single designated location, avoiding fragmentation across drives

● Leverage cloud backup for another layer of redundancy guarding company files

● When moving files manually, double-check all links remain intact afterwards

Proactively verifying and updating file locations, permissions and pathways prevents unexpected disconnects - keeping all historical accounting data readily accessible. If you are unable to resolve the error using the methods described in this article, please contact our 24/7 QuickBooks Payroll Error Support experts. If you ever need help or have any questions, just give our QuickBooks Desktop Support team a call at +1-800-360-4183.