How to resolve Byjus complaint online?

by Kanika Goyal Online Consumer Forum

If you have a complaint related to BYJU'S online learning platform, you can try resolving it through the following steps:

Contact BYJU'S customer support: You can reach out to BYJU'S customer support team through their website or mobile app. They have a dedicated support team that can help you with any issues or concerns you may have.

Raise a complaint through the BYJU'S app: You can use the "Help & Support" section within the BYJU'S app to raise a complaint. You will be required to provide details of the issue you are facing, and the support team will get back to you with a resolution.

Use social media platforms: If you are not able to get a satisfactory response from the customer support team, you can try reaching out to BYJU'S through their social media platforms such as Twitter, Facebook, or Instagram.

Register a complaint with Consumer Forums: If your complaint remains unresolved, you can consider filing a complaint with consumer forums such as National Consumer Helpline or Consumer Complaints Board. However, it is recommended to exhaust all other options before going down this route.

It is important to provide clear and concise details of the issue you are facing when registering a complaint and to maintain a polite and professional tone throughout the process.

If you are looking for a solution to the complaint then File A Byjus Complaint Now!