How to Politely Complain to Front Desk at Corbett National Park Hotels?

by Namah Corbett Namah, Jim Corbett

The Corbett National Park hotels go extra lengths to make the stay of their guests comfortable. In cases where the guests face any trouble with their hotel experience, the staff runs from post to pillar to solve all the issues. However, there are some guests that do not understand the efforts put by the hotel staff and tend to get rude if something goes wrong.

If you happen to stay at Corbett National Park hotels and some trouble crops up, you must politely complain to the front desk. Here is how you can effectively put the issue in the front desk’s notice:

Be specific

Don’t beat around the bush, get directly to the point. Tell the front desk what’s wrong and provide them with all the necessary details. Being specific will help the staff of Jim Corbett National Park hotels to quickly take action and manage what has gone wrong.

Don’t look down upon the front desk employees

Always remember that the front desk employees at Corbett National Park hotels are very qualified and adroit. They always talk with sheer politeness and do every possible thing to solve the problems that are faced by their guests. Talking down to them would be the worst thing you could do.

Talk to them with immense respect.

Never ask for freebies

Many guests demand freebies or rewards from the hotels to compensate for the issues. You must refrain from doing so.

You must understand that small problems commonly crop up. They can be easily dealt with. It does not entitle you to reward points.

Maintain your dignity and don’t ask for favours.

Rope in manager only if it’s necessary

The front desks at hotels in Jim Corbett are skilled enough to solve all the problems by themselves. Hence, you must not call for the manager. Give them some time to deal with the issue.

Call for the manager only when it is necessary. When you state your complaint to the manager, don’t start whining about how the front desk unheard your complaint. Politely tell them about the issue and the staff that filed your complaint. Let the manager tackle the issue.

Do appreciate

Employees at Corbett National Park hotels work really hard to improve the experience of their guests. It takes only moments for them to solve the problems of their guests. But they never hear whether you are happy with their services.

Be polite, call the front desk or stop by them to tell them that you appreciate their efforts.

The way you talk to the front desk speaks about your personality. Be kind, polite, and look down to them with respect. This will also increase your creditability.

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About Namah Corbett Freshman   Namah, Jim Corbett

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Joined APSense since, January 29th, 2019, From Uttarakhand, India.

Created on Mar 29th 2019 03:56. Viewed 410 times.


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