How to manage McAfee VirusScan quarantined files?

by Maria William Software Developer

McAfee online security software is considered as the best in the cyber security domain that protects scans on a regular basis to all your devices that are connected with it. Then, what’s the best about it? It not only provides full scanning but also partial scanning of all your devices, which other antivirus fails to provide.

The quarantined files are a function of antivirus software which isolates the infected files on the System’s hard disk. Once the files are put into the quarantine, they are no more capable to infect their hosting system. And once the quarantine files are cleaned can’t be restored back into the location.

Check out the ways as listed below to manage the quarantine file in McAfee VirusScan-

1. Click on the icon of ‘McAfee’.

2. Choose ‘VirusScan’.

3. Click the ‘Manage the quarantined files’.

4. Select the files you wanted to clean-

Note- If multiple file names appear in the list then select the checkbox next to the ‘File name’ list to perform the same function for all the files. You can click the virus name in the ‘Status list’. Or Click on the option ‘Add’ to select the infected file to add to the quarantined file.

5. Click on the option ‘Clean’.

6. Select ‘Restore’ to move back to the original location, if the file is cleaned.

7. Click on the option ‘Delete’ if the McAfee VirusScan can’t remove the file.

8. If McAfee VirusScan fails to clean or remove the infected files and if the files aren’t Potentially Unwanted Program then you can submit it to the McAfee AntiVirus Emergency Response Team (AVERT)

o If the files are more than 2 weeks old then update the virus signature files.

o Confirm the subscription.

o Select the AVERT file that needs to be submitted then click on the option ‘Submit’.

Note- For McAfee activate product, you need to visit McAfee.com/activate link.

9. Choose the option ‘Cancel’ to close the dialog box.