How to Integrate WhatsApp with Zoho CRM?

Posted by Dattatreya Kulkarni
5
International Trade & Business
Mar 18, 2023
358 Views
Image A popular CRM tool in the market, Zoho CRM allows businesses to capture leads and customer information from multiple online sources, including social media and websites. With an opening rate of 95%, the WhatsApp tool is more popular than business emails and SMS which have an opening rate of 20% and 30%, respectively. How can the Zoho CRM WhatsApp integration help in improving business communication with its customers? . 
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